Christopher Zilvitis | Page 40

Have been leasing/buying from Lexus of Brookfield for over 16 years. Nothing but the best customer service!! Recently my lease matured and I worked with Andy R. in sales and he was able to get me set up over 16 years. Nothing but the best customer service!! Recently my lease matured and I worked with Andy R. in sales and he was able to get me set up with a brand new vehicle in less than one day! Buying a car can be a long day but this was so simple and ended up being a great deal and a great experience! More

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Steve H. (Sales) and Chris Z. (Finance) made buying my first car an amazing and smooth experience. They were very attentive and helpful throughout the whole p (Sales) and Chris Z. (Finance) made buying my first car an amazing and smooth experience. They were very attentive and helpful throughout the whole process. I would 100% recommend! More

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Steve was a pleasure to work with from start to finish and was so easy to talk to. He and his manager worked with us to let me take the car of my dreams home that night at the price we were comfortable wi and was so easy to talk to. He and his manager worked with us to let me take the car of my dreams home that night at the price we were comfortable with! So many special personal touches during this transaction confirms we will be back for our next vehicle. More

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Had a great experience…the entire team was very friendly & knowledgeable. Steve was an amazing Sales Rep! & knowledgeable. Steve was an amazing Sales Rep! More

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A guy by the name of Christopher zilvitis made a mistake, and said it was on me because I signed the papers after he made the mistake. I’ve done business in the past with napelton so I expected them to write and said it was on me because I signed the papers after he made the mistake. I’ve done business in the past with napelton so I expected them to write up the purchase agreement that I asked. But no he said he made a mistake and scribbled out the term but still wrote the wrong months. More

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Found the car I was looking for on Car Gurus, called around 12:30, test drove it at 12:45, left at 1:45, Scott called about 3 letting us know the details, drove car home at 7. Smoothest car buying exper around 12:30, test drove it at 12:45, left at 1:45, Scott called about 3 letting us know the details, drove car home at 7. Smoothest car buying experience I have ever had! More

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Bob was very professional, transparent, full of education and gave us a very personal experience. education and gave us a very personal experience. More

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Respectable dealership with professionalism in the salesmen, especially Bob Hill. Everyone was very helpful and attentive to my needs and questions. salesmen, especially Bob Hill. Everyone was very helpful and attentive to my needs and questions. More

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Joe, Andy, and the entire staff made the experience over the top for my fiance and myself on our new RX. We never thought we would be able to get into a Lexus. We feel so blessed! the top for my fiance and myself on our new RX. We never thought we would be able to get into a Lexus. We feel so blessed! More

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Most excellent car buying experience ever ! The entire staff that I encountered were friendly and professional. Branden helpfully setup my appointment to view the car. Bob Hill was knowledge The entire staff that I encountered were friendly and professional. Branden helpfully setup my appointment to view the car. Bob Hill was knowledgeable and thorough explaining the RX 350 features; then guided me to a good deal on the car - would buy another car from Bob without question. Owner Joe Palmisano exemplifies the customer centered culture of the dealership. Never had an owner engage me at a dealership. A most enjoyable experience talking with Joe about shaping a customer oriented business. Everyone was very friendly and courteous - staff not associated with the purchase always greeted me and asked if there was anything they could do for me. Joel took me through the inspection of the car, helped me understand the mechanical attributes of the car, and went out of his way to make sure I had new color coordinated mats for the car. The detail team (Angel) finished the prep making the 2018 car look like new. Chris in finance was friendly and provided excellent explanations of the documents we needed to review to complete the transaction. Wade patiently introduced me to the tech interface aspects of the car. Mike and one of the mechanics (sorry did not get his name) in service stabilized the computer port of the car to allow for connection for an information module. And finally, the very friendly cashier Lori easily took care of an out state payment. More

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