Christopher Volk | Page 26

Excellent Service and staff My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some issues beyond my control, Rich Klaben offered me some solutions to put me in a car that would work for me, not against me. Despite being outside of my warranty and despite the less-than-perfect condition my car was in, Mr. Klaben allowed me to trade in my car with no hassles. I was able to purchase a car that was perfect for me -- perfect fit, checked all the right boxes, and perfect price. I cannot say enough about my experience with Klaben Ford. The entire staff worked with me and my needs. Louis Polos and Chris Volk were patient with me and did not minimize what I found important in a vehicle. I felt that I received the personal attention everyone deserves when making a purchase like this. More

by CHRISTINAMGARY Verified Customer Verified Customer

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Great experience Chris volk was great super friendly I would definitely recommend him to any one looking to buy a car we will definitely be back again!!! Chris volk was great super friendly I would definitely recommend him to any one looking to buy a car we will definitely be back again!!! More

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Ease of buying I was in and out in an hour and a half .. They where fast , friendly and great customer service .. Would most definitely recommend u check them out .. I was in and out in an hour and a half .. They where fast , friendly and great customer service .. Would most definitely recommend u check them out .. Gret prices and great customer service More

by coulter.patrick6 Verified Customer Verified Customer

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Went above and beyond Chris Volk exceeded my service expectations! I will always be a customer thanks to him and Rich Klaben! They did the impossible for me and made it hap Chris Volk exceeded my service expectations! I will always be a customer thanks to him and Rich Klaben! They did the impossible for me and made it happen! Treated me as if I was family! More

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Stress Free I would highly recommend Chris Volk to family and friends. He is very knowledgeable with his vehicle line as well as others. This was the second vehi I would highly recommend Chris Volk to family and friends. He is very knowledgeable with his vehicle line as well as others. This was the second vehicle we received from him this year. His attention to detail and customer satisfaction is superior and second to none. We called Chris, told him what we were looking for and within hours he delivered. No hassle, No runaround, No Stress! I am very happy with his and this dealership's professionalism. More

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Great Experience My purchase was "on-Line from the West Coast. I'm so impressed with the ease of this purchase. Both Chris and Christine assisted me all through my p My purchase was "on-Line from the West Coast. I'm so impressed with the ease of this purchase. Both Chris and Christine assisted me all through my purchase and made it so easy. They were courteous and instilled my confidence with them. I recommend Klaben Lincoln to everyone. More

by 2isabell Verified Customer Verified Customer

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Dodge ram guy Chris helped us out so much... Went over the truck from head to toe... Went out of his way to help us.. There's guys are great.... Chris helped us out so much... Went over the truck from head to toe... Went out of his way to help us.. There's guys are great.... More

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Best in Class from A to Z This is more than just a Sales review, this is a testament to the excellent staff and process at Klaben Ford Lincoln in Kent. I first became a Klaben This is more than just a Sales review, this is a testament to the excellent staff and process at Klaben Ford Lincoln in Kent. I first became a Klaben customer because of their Service department. I cannot say enough great things about Kim Wolfram and the team there. They are honest, professional, clean, what else can you say about a Service department where the first questions they ask is "can you pop the hood so I can fill your washer fluid and check your battery"? They aim to please and it truly is a breath of fresh air. So one day I find myself in need of a vehicle, and I am a Ford supporter, and found my way to the doorstep of Chris Volk. I have bought plenty of cars, but never did someone bring it to my home, with numbers, a great attitude, and is detail oriented. He is top to deal with, maintains a great attitude, very personable, and equips you with the information required to make an educated decision. Literally no pressure to buy, like zero pressure. I guess it is easy to work like that when you are backed by such an amazing dealership. Lastly, Denise Alcorn is Finance made the last few steps a breeze. Folks, I am one tough cookie and really push back hard when I smell a fish, but there is no fishy smell from top to bottom at Klaben. I bring my family's fleet of cars there for Service and was proud to buy a car from Sales. Highly recommended!!! More

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Great customer Service Chris Volk is an outstanding salesman. He listened to my requirements, came up with a solution, then did a great job on quickly setting up a test dri Chris Volk is an outstanding salesman. He listened to my requirements, came up with a solution, then did a great job on quickly setting up a test drive. The entire staff is very professional. Unlike some dealerships that I have worked with, everything was done quickly and in an efficient manner. At the same time, I didn't feel rushed through the process. I also purchased some aftermarket items thru Chris and someone named Curt and it was also handled well. After the sale, Chris also checked to see if I had any further questions or concerns. I would definitely consider doing business with Klaben again. More

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Great employees Clean and easy to by a car Chris Voke is Good salesman car was clean and ready when I got to pick it up all great employees to work with Clean and easy to by a car Chris Voke is Good salesman car was clean and ready when I got to pick it up all great employees to work with More

by davegerrow627 Verified Customer Verified Customer

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