Christopher Sandy

Valen was able to help us even though the original vehicle we were looking at was sold before we could get to the dealership. Valen showed us a better version of the vehicle we wanted and we liked it. vehicle we were looking at was sold before we could get to the dealership. Valen showed us a better version of the vehicle we wanted and we liked it. The sales manager was willing to gives us the same deal on the second vehicle as well. My wife and I were very pleased with the customer service we received at Phil Long Hyundai Motor City. More

by EODTaco Verified Customer Verified Customer

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Great personality, great atmosphere! Great team! Absolutely loved the entire experience glad I chose to go here! Great team! Absolutely loved the entire experience glad I chose to go here! More

by julianna_lucero Verified Customer Verified Customer

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Katie and Hannah were amazing to work with. They did everything possible to make sure we were comfortable and happy with our purchase. Hannah did her best to make sure we got the best APR and m They did everything possible to make sure we were comfortable and happy with our purchase. Hannah did her best to make sure we got the best APR and monthly payments. Thank you ladies for everything you guys have done….. you’re the best!!! More

by donecawynn Verified Customer Verified Customer

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Everyone was friendly from the time I walked in. It took me several visits and. Inversions before I decided to buy. But there was never any pressure. My sales person, Matthew Coletto was great to It took me several visits and. Inversions before I decided to buy. But there was never any pressure. My sales person, Matthew Coletto was great to work with. The best in customer service. More

by patricia.yeager Verified Customer Verified Customer

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Amazing sales team! Got me the best deal and put me in a perfect new car!!! Super friendly, super helpful 10/10. Got me the best deal and put me in a perfect new car!!! Super friendly, super helpful 10/10. More

by vanessairene22 Verified Customer Verified Customer

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Our sales guy Paoe, was outstanding, as was everyone else. Knowledgeable. Kind. And no pressure. else. Knowledgeable. Kind. And no pressure. More

by Warren Epstein Verified Customer Verified Customer

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Attentive, helpful, professional. Provided more info than just answering the questions asked. Ensured we understood information provided, next steps for completing our requests, ensue Provided more info than just answering the questions asked. Ensured we understood information provided, next steps for completing our requests, ensued successful handoff to other team members who could help with next steps. More

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The team was super helpful. Lizette was extra helpful. A truly wonderful experience. Highly recommended. Lizette was extra helpful. A truly wonderful experience. Highly recommended. More

by sk8rpunkgi Verified Customer Verified Customer

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This is a classic bait-and-switch dealership trying to take advantage of people. DO NOT GO HERE. I regret having leased my car through here, but I was in a time crunch as my lease was coming to an end and take advantage of people. DO NOT GO HERE. I regret having leased my car through here, but I was in a time crunch as my lease was coming to an end and I previously had no issues with Hyundai or any other Hyundai dealer (I have leased a Hyundai for the last 6 years). This dealer acts in bad faith, and I should have went elsewhere after having to leave the first time. For a dealer that prides themselves on customer service, they do not have your best interest at heart - only their pocketbook. The salesperson also told me that he does not make commission on his car sales, but only on the surveys - a complete lie! What is the point of saying that except to guilt you into leaving a good survey review? Clearly that is their corporate push so they get incentives from Hyundai corporate. Again, that is a bad faith move. There's a reason people have taken the time to share their negative experiences here - this dealer takes no action to write the wrongs that have been done (publicly responding to people's negative reviews and saying they will do something is as far as it goes). Do your research and lease/buy a car elsewhere. More

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