Ehan Douglass-Wiley

Service has always been good but I would avoid buying a car from here ever again. Even when you get a salesman that genuinely wants to help you, management here only cares about profits. I’ve been offered car from here ever again. Even when you get a salesman that genuinely wants to help you, management here only cares about profits. I’ve been offered multiple deals while car shopping over the last couple months that were clearly a rip off with price and hidden dealer fees. If you educate yourself on the car you’re buying and bring up valid points about the price, managers will come up with every excuse in the book. If you do buy a car from here, beware of the shady pricing. More

by WILKESJBROWN Verified Customer Verified Customer

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We just purchased our 3rd Hyundai Santa Fe. We had AMAZING HELP by Ehan Douglass-Wiley. He went over, and beyond to help us find the right Santa Fe we were looking for. All questions were answe We had AMAZING HELP by Ehan Douglass-Wiley. He went over, and beyond to help us find the right Santa Fe we were looking for. All questions were answered, and if he wasn't sure he would ask and find out for us. He was super pleasant, and friendly, and not pushy. Which we appreciated him for that. We highly recommend him as a Car salesman 🙌 Thank you Ehan!! We Love our new 2026 Santa Fe. More

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Dropped in unannouced on June 13 at 1450. Set up the deal for a Venue SLE (I wanted the SE because I don't want the car driving me, I demand the option of driving the car) which was a couple Set up the deal for a Venue SLE (I wanted the SE because I don't want the car driving me, I demand the option of driving the car) which was a couple of grand more expensive than the one I was after. Got the paperwork done quickly, didn't get the model I wanted because they were sold out of the SE version. The dealer was good except for the key/start/lock fob (that feels like you are carrying a cannon ball in your pocket) which I had to return to the dealer to get the second one which got left behind when I picked up the car. This is the third Hyundai I've bought from Phil Long (one at Chapel hills, the accent), one for my Nephew a veteran who was returning from Japan with a wife and newborn) which considering that I was buying the car, he was deployed in Japan and we needed to get the deal and paperwork done before he rotated back. Superb job by Phil Long Hyundai Motor City. Went like clockwork. Some of the magic is gone since then, but they still try to get things done fast. Both cars are still running, I gave the Accent to a friend with a daughter just getting her license and needed another car (my 2009 Sierra I'm keeping till it rusts in half) my nephew is getting ready to give his Elantra to his son. I went and bought a third car from Phil Long Hyundai to replace the Accent. As for the individuals involved, can't keep track of all of them. I'm retired, I go get things done when I can not to a schedule. Makes things tougher on the dealer but these guys are good, they dealt with everything. More

by JEFFBOYER23R Verified Customer Verified Customer

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Louis is a man handler once you or your deal starts changing so does Louis not helpful at all what a you know what. changing so does Louis not helpful at all what a you know what. More

by AMERICANFRIEND26 Verified Customer Verified Customer

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Phil Long is full of dishonest people, do not recommend. Go anywhere else and save yourself the hassle and cost. Go anywhere else and save yourself the hassle and cost. More

by SLBLAIR1420 Verified Customer Verified Customer

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We’re rushed through as soon as paperwork was signed. Promises not kept, offers made and not fulfilled. Multiple opportunities to provide customer service and even when issues were communicated they were Promises not kept, offers made and not fulfilled. Multiple opportunities to provide customer service and even when issues were communicated they were blown off. Everyone seemed very nice -until nothing was needed from us anymore. More

by THERESAHELWEG Verified Customer Verified Customer

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Overall a good experience with this dealership they worked tirelessly to make the deal happen through all negotiations. worked tirelessly to make the deal happen through all negotiations. More

by KATIENICOLE94.KM Verified Customer Verified Customer

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When I need to consider buying transportation from a dealership in Colorado Springs my best option has always been within the Phil Long family. They are the most helpful and reasonable,I would say that dealership in Colorado Springs my best option has always been within the Phil Long family. They are the most helpful and reasonable,I would say that you're going to regret dealing with more than half of the dealerships in the area. More

by JEROMEROMERO161 Verified Customer Verified Customer

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I enjoyed working with the two sales associates chance and Ehan. Chance answered all of my questions regarding the car. Ehon worked to help ensure my experience was fine. I never met Chris Sandy. Not and Ehan. Chance answered all of my questions regarding the car. Ehon worked to help ensure my experience was fine. I never met Chris Sandy. Not sure why I am rating him. More

by Why? Verified Customer Verified Customer

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Excellent service. The staff treated me with respect and informed me about all off the details of my purchase. The staff treated me with respect and informed me about all off the details of my purchase. More

by VEEWADE88 Verified Customer Verified Customer

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