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Christopher Perez
Christopher Perez at Universal Hyundai
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Christopher Perez

Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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7 Reviews
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7 Reviews

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7 Reviews of Christopher Perez

May 18, 2023

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Employee Rating

Purchased used car as is. AC stopped working on the way home. I trusted that the car was inspected and any issues would have been disclosed. Do not believe that the dealer was More

by d.siwicki01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Yadriel Morales

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May 22, 2023

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

May 23, 2023

d.siwicki01 responded

The car is with a local mechanic. I can call you with the diagnostic results or I can provide you with his phone number.

May 25, 2023

d.siwicki01 responded

Hello, Just following up with the prior email. We had to replace the AC expansion valve, the evaporator core and the AC condenser. The repairs cost over $1500.00. The AC did not break in just one day. I was very upset that we were not informed of the issue at the time of purchase. I do not feel that this dealer was up front and honest with us at the time of sale. The best that I can say is "buyer beware".

April 20, 2023

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Employee Rating

It’s the best I have some good deals at this place they are grate and good service More

by ERICKRIVERA69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez, Simo Bassi, David Monsalve , Jacob Mckinney, Yadriel Morales

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Apr 21, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 17, 2023

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Employee Rating

Everything was great with my experience in buying my vehicle. Would recommend them to friends. More

by DLEBERHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Jan 18, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 21, 2022

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Employee Rating

It was the best experience in a dealership I’ve ever had and I plan to go back someday! More

by JOSE.ALEMANY.PEREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 22, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 05, 2022

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Employee Rating

This dealership was absolutely amazing and really cared for my needs. Would highly recommend to a friend. Christopher was the best and made sure I got my dream car for my budget. More

by KIANISOLIMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Carlos Mejia, Giovanni Perez

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Dec 06, 2022

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Christopher and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

October 09, 2022

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Employee Rating

Jacob was fantastic. He responded to our needs and questions. He made it an easy experience for us. More

by ADAYE24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Mckinney

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Oct 10, 2022

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 01, 2022

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Employee Rating

Thanks again for another great experience on purchasing a car. My husband is very happy with his veloster More

by DAS923LSNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Sep 01, 2022

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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