Christopher Lima | Page 2

This dealership failed on multiple levels and had very poor communication about the delivery and timing of registration and/or tags since I live out of state. The finance manager also tried to sell me on poor communication about the delivery and timing of registration and/or tags since I live out of state. The finance manager also tried to sell me on a higher interest rate from the same lender even though I had already been approved by them with a much lower rate . He stated that that's how the dealership makes money and that's why I got the price that I got. The price of the car should never have anything to do with the financing. Furthermore there should not be communication via text for important documents. I was not giving any clear instructions on the process or any expectations set for the tags which apparently can take anywhere from 30 to 90 days and they blame it on the state. More

by ggarcia013013 Verified Customer Verified Customer

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They were very friendly, informative, & efficient with helping me purchase my new car. It was quite a pleasant experience. helping me purchase my new car. It was quite a pleasant experience. More

by sandraGuinn Verified Customer Verified Customer

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Scott is amazing . He made me feel welcomed and provided incredible service in a time when that is rare He made me feel welcomed and provided incredible service in a time when that is rare More

by ERIC.PRESSMAN79 Verified Customer Verified Customer

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The entire service dept. was on point! When I pulled in I was immediately greeted with a smile! They checked my vehicle in, my Advisor , Devin was on top of everything! He ke was on point! When I pulled in I was immediately greeted with a smile! They checked my vehicle in, my Advisor , Devin was on top of everything! He kept me looped in throughout the process and was very professional. Even the loaner vehicle was great! Overall all really great experience!! More

by Mikey Verified Customer Verified Customer

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Katheryn was very professional and communicated the process very clearly. They had the loaner I requested ready when I dropped my car off. process very clearly. They had the loaner I requested ready when I dropped my car off. More

by CWJW1982 Verified Customer Verified Customer

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Great place to work with! Friendly and honest employees. Quick response!! Will go back for sure! Friendly and honest employees. Quick response!! Will go back for sure! More

by dvpetersen8 Verified Customer Verified Customer

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In May 2025 we purchased a Land Rover Discovery at Land Rover Sarasota. The experience was horrible. Many things went wrong, several increasing price quotes, missing equipment at deliver, etc. A new GM Rover Sarasota. The experience was horrible. Many things went wrong, several increasing price quotes, missing equipment at deliver, etc. A new GM, Chris Lima was contacted by us, and the problem resolution started immediately. This included the termination of the sales person. This quickly showed us how dedicated Chris is to solving problems and customer satisfaction. Within two weeks all the issues were resolved to our satisfaction. If you’ve had a poor experience in the past at this dealership I can confirm the past bad culture is being eliminated. I believe Chris Lima will quickly restored customer satisfaction and confidence in the professionalism of this dealership. More

by psjbandit Verified Customer Verified Customer

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The service representative Nicholas was outstanding, very prompt and generous. Was given a loaner to run errands which is a plus. Definitely recommend. prompt and generous. Was given a loaner to run errands which is a plus. Definitely recommend. More

by anng655 Verified Customer Verified Customer

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It was a great experience and was in and out very quickly. I drove 3 and a half hours and did not regret it. Great dealer. quickly. I drove 3 and a half hours and did not regret it. Great dealer. More

by joserauldiaz87 Verified Customer Verified Customer

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Great service. Listened to all my concerns. Bought 3 vehicles from them over the years. I would highly recommend this dealership. Listened to all my concerns. Bought 3 vehicles from them over the years. I would highly recommend this dealership. More

by HOLLY43BERRY Verified Customer Verified Customer

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