Christine Thomas

Barry was a pleasure to work with. His product knowledge and engaging style made car buying fun. The dealership is efficient, clean and staffed with great folks. His product knowledge and engaging style made car buying fun. The dealership is efficient, clean and staffed with great folks. More

Report | Print

First-class organization run by first-class professionals. We were looking for a commuter car, good on gas, safe and at a reasonable cost. We found a beautifully preserved vehicle that was perf professionals. We were looking for a commuter car, good on gas, safe and at a reasonable cost. We found a beautifully preserved vehicle that was perfect for our needs. What came next surprised me. We were treated as if we were buying their most expensive vehicle. Our sales consultant, Barry London, took us through the test ride, financing, and purchase with knowledge and outstanding courtesy and care. He answered all questions and gave us a tour of our vehicle, made sure we were comfortable with all the bells and whistles, and paired my phone before we departed. We will be back, we will look up Barry, and I am sure we will get the first-class treatment again. More

Report | Print

Top Notch dealership. Manager Austin was very helpful and answered all our questions. He was very social and very knowledgeable about the car we were interested in purch Manager Austin was very helpful and answered all our questions. He was very social and very knowledgeable about the car we were interested in purchasing. Austin played a big part in our decision to purchase from Hagerstown Mercedes. More

Report | Print

Excellent car buying experience with Barry. The process was handled almost entirely remotely, which made everything incredibly convenient. After I shared what I was looking for, Barry went abov The process was handled almost entirely remotely, which made everything incredibly convenient. After I shared what I was looking for, Barry went above and beyond to find exactly what I wanted. On pickup day, he took the time to patiently walk me through the vehicle’s tech and ensured all features were activated before I left the dealership. His 18+ years of experience really showed in how seamless and stress free the entire process felt. Christine also provided attentive, in-person guidance throughout the entire process, ensuring everything was completed smoothly and efficiently. She is a highly polished and dedicated professional. This is my third vehicle from this dealership over the past decade+, and I continue to be impressed by their professionalism, knowledge, and genuine care for their customers. I truly appreciate the outstanding service. More

Report | Print

Rob provided all the answers need to make the purchase seem less from the start. Excellent sales person from beginning to end. One of the best that I had to deal with so far in my buying experience. Re seem less from the start. Excellent sales person from beginning to end. One of the best that I had to deal with so far in my buying experience. Recommend Rob highly! Christine the finance manager made the transaction and paperwork very smooth and easy. Completed very quickly. Christine's knowledge is on point and was able to confirm all the itemized figures to the total figure. Recommend Christine highly! More

Report | Print

Rob was great I came in to get my car service and ended up buying a new car! Rob as always was great no pressure and bought a new car. I recommend Rob to anyone who wants to a car. I have been buying from up buying a new car! Rob as always was great no pressure and bought a new car. I recommend Rob to anyone who wants to a car. I have been buying from Rob for years and will never change! Excellent service and salesmanship! More

Report | Print

Barry London and Austin Shemon are the best in the Sales Department and Alex in the Service Department Department and Alex in the Service Department More

Report | Print

Barry was very helpful explaining all the options on our new vehicle. They saved us money through financing and gave us more money than what was quoted on our trade in. new vehicle. They saved us money through financing and gave us more money than what was quoted on our trade in. More

Report | Print

It was a pleasure working with Rob and the team on the purchase of our Highlander. He helped answer all our questions and made it a smooth and easy process. We are glad we drove from Sterling to get the v purchase of our Highlander. He helped answer all our questions and made it a smooth and easy process. We are glad we drove from Sterling to get the vehicle we were looking for. The pups enjoyed the ride too. More

Report | Print

Rob and the team at Mercedes Benz of Hagerstown are terrific people. They are professional, honest, and patient with everyone that walks through their doors looking for help. I would highly recommend y terrific people. They are professional, honest, and patient with everyone that walks through their doors looking for help. I would highly recommend you consider Mercedes Benz of Hagerstown when you’re shopping for your next vehicle! More

Report | Print