Christine Donahue | Page 51

Pleasure to work with Ryan, Paul, and Christine were all great to work with. From the start Ryan helped navigate my options and came up with a great solution. Christine h Ryan, Paul, and Christine were all great to work with. From the start Ryan helped navigate my options and came up with a great solution. Christine helped with the financing and Paul helped wrapping it up. Thanks again. More

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Above and beyond helpful Leasing our 4Runner from Heritage was a great experience thanks to JT. While preparing to trade in my old 4Runner, JT was happy to answer all my ques Leasing our 4Runner from Heritage was a great experience thanks to JT. While preparing to trade in my old 4Runner, JT was happy to answer all my questions, even early morning on his day off. We were further accommodated later that evening when we came in to complete the process into after hours, when it was most convenient for us. Thanks to Christine Donahue for also staying late on a holiday weekend to make it possible to drive our new 4Runner home! This is the second vehicle we have purchased from Heritage and we will absolutely be returning in the future for the next one. More

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Outstanding service from the first hello to new car walk through. The team left no stone unturned as the team worked to deliver a valuable experience. service from the first hello to new car walk through. The team left no stone unturned as the team worked to deliver a valuable experience. More

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Great Experience Although the purchasing of my first new car moved faster than I had planned, it was a great experience. Chuck was honest about not wasting my time lo Although the purchasing of my first new car moved faster than I had planned, it was a great experience. Chuck was honest about not wasting my time looking at multiple vehicles, which allowed us to focus on pricing for the car I was most interested in. In the end, he was able to get the price down to where I wanted my monthly payments. I am very pleased with my new car and the purchasing experience I had! More

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Excellent Experience Yesterday we purchased a new Rav4 Hybrid and a certified-used Prius V from Heritage Toyota. From beginning to end, we were treated with respect and wi Yesterday we purchased a new Rav4 Hybrid and a certified-used Prius V from Heritage Toyota. From beginning to end, we were treated with respect and without hard-sell tactics. The professionalism of the entire sales team – from the phone receptionist to our salesman to the sales manager, finance manager and car delivery expert – was top-notch, and the process was smooth and well-designed. More

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Car purchase I have been purchasing Toyotas for over 20 years and this purchase was by far the most pleasant. I love my new RAV4. I would work with Angus again. I have been purchasing Toyotas for over 20 years and this purchase was by far the most pleasant. I love my new RAV4. I would work with Angus again. More

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Excellent, no-pressure experience My partner and I were pretty apprehensive of the car buying process, especially in a dealership setting. Fortunately, we had the great luck of having My partner and I were pretty apprehensive of the car buying process, especially in a dealership setting. Fortunately, we had the great luck of having the literal door to Heritage ToyotaScion opened to us by Chuck Heingartner. Chuck was a trustworthy leader and listener in matching the ideal car and price to our preferences, respectfully maintaining our boundaries and thoroughly answering our many questions. As young people and first time car buyers, we were so incredibly pleased by Chuck's depth of experience, genuine nature, and insight as a salesperson of 35+ years. Christine Donahue also made our time reviewing warranties and finalizing documents one that was informative, honest, and reassuring. In total, we were put at ease by a completely smooth process, and in the end, smitten with the product, a new Prius two! More

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Awesome Experience Leasing Our RAV4 @ Heritage Shelburne Rd. Had an "awesome experience" at Heritage Toyota. Marc H was on roller skates (or should have been) the day we leased our RAV4. Though very busy, he Had an "awesome experience" at Heritage Toyota. Marc H was on roller skates (or should have been) the day we leased our RAV4. Though very busy, he made sure all our questions were answered, all "t's" crossed and all "i's" dotted. He worked very hard to keep us within our budget. Thank you Christine D. for all the financial explanations and calm atmosphere. Also, to all for staying past your normal hours so we were able to drive our RAV4 home. We rate our experience as Excellent. The survey below is a little confusing. Is #1 terrible or excellent??? Mitzi and John Savage, Johnson VT jsma@pshift.com More

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Great experience buying a new Prius We really enjoyed working with Shawn Carpenter at Heritage Toyota earlier this year when we bought a new Prius V. He was very informative and helpful We really enjoyed working with Shawn Carpenter at Heritage Toyota earlier this year when we bought a new Prius V. He was very informative and helpful and gave us our space to really think about the next car we were buying. Thanks, Shawn, for going the extra mile for us. We've enjoyed working with Heritage Toyota over the past 10 years since we moved us here. We had already had a Highlander when we moved to Vermont and since then have bought another Highlander from Heritage and now a Prius. We're always very satisfied with our experience at Toyota. The Service Department is always polite and informative about the work we need done. We trust their judgement. Both the Sales area and the Customer Service area are spotless. It's a pleasure to deal with them. More

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Great Experience I met Angus on Friday afternoon. Told him that I'd like to look at both a Tundra and Tacoma. He was pleasant to be around and answered all my question I met Angus on Friday afternoon. Told him that I'd like to look at both a Tundra and Tacoma. He was pleasant to be around and answered all my questions. After I decided to look more deeply into the Tacoma I mentioned that I neede to show my wife. Three hours later we drove off the lot with our 2016 Tacoma. Angus made my wife and I feel welcome and relaxed. We swapped many car buying stories. Both Megan Terry and Christine Donahue were friendly and precise with all the numbers. Thanks for a great experience. Chris M More

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