Christina Serafin | Page 18

Sue is amazing! I have bought numerous vehicles from the Flemington dealership. When I’m ready to purchase a new Audi or VW, I contact Sue. She always has the time I have bought numerous vehicles from the Flemington dealership. When I’m ready to purchase a new Audi or VW, I contact Sue. She always has the time and patience for my needs. She goes the distance to find the make, model, color, and year of the vehicle that I want. I always drive away happy and the experience has been a positive one. When I’m ready to purchase a new vehicle again, I lwould contact Flemington first! More

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Purchase vehicle at the end of the lease contract Debbie was thoughtful, very considerate of our wishes, needs & expectations. She worked with us to get us exactly what we wanted; just superb custome Debbie was thoughtful, very considerate of our wishes, needs & expectations. She worked with us to get us exactly what we wanted; just superb customer service! More

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Q7Atlas It was wonderful working with Troy and the Flemington team on our second vehicle. They are a great group that makes you feel like family. If the tim It was wonderful working with Troy and the Flemington team on our second vehicle. They are a great group that makes you feel like family. If the time comes that we need another, we will be back for sure. More

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The Magic of a Great Dealership The magic of a great dealership is the people in it. I am an 88-year-old man who is retired, and Flemington Audi made me very happy with a 2019 Audi The magic of a great dealership is the people in it. I am an 88-year-old man who is retired, and Flemington Audi made me very happy with a 2019 Audi e-Tron. Everyone from Peter Costigan, Nick Scheetz, Victor Belisle, Jon Budd, Chris Short, Christina Serafin, Carlos D’Oleo, & Richard Karas, helped me get the car I fancied since December 2018. At first, back in 2018, I thought I could not get the e-Tron under my garage. Somehow, I was under the impression that the height of the car [according to the specs as I understood it] into my garage. The magic of this dealership is the people in it. Victor Belisle took me home and showed me how easy it was to do it. I finally realized that the car could go up and down a few inches because it has air suspension. After that, he took me back to the dealership. Peter Costigan [Sales Mgr.] realized I would be looking for a new car, made a reasonable offer, and took the steps necessary to get the car; Nick Scheetz, was my salesman, and his patience and instinct completed the sale, with the help of the Jon Budd [Bus. Mgr.], Richard Karas [salesman that I met in early 2019 and told me the dealership would help me]. Chris Short [Serv. Mgr.], Carlos D’Oleo, and Christine Serafin all, and many others I did not see, worked as a team to help me in many ways see what I knew, that the dealership’s people is what makes this dealership extremely outstanding. More

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Personal and caring service This is the 3rd car I have purchased from Flemington Audi and Ron Neall. He and Doug Mathewson have gotten to know my family and take a real interest This is the 3rd car I have purchased from Flemington Audi and Ron Neall. He and Doug Mathewson have gotten to know my family and take a real interest in us and our automotive needs over the years. The Audi product speaks for itself but it is the personal care of the people at the dealership that make a difference. In addition to Ron and Doug, Rob Barcellona, Jon Budd and the entire service team led by Chris Short are stellar. They all make sure you are completely satisfied with all facets of the purchase and work hard to make sure you are. More

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Fantastic As Usual Larry, Jorge and Jon are extremely professional, accommodating and fair. Another flawless experience with Flemington Porsche / Audi. Larry Schulman Larry, Jorge and Jon are extremely professional, accommodating and fair. Another flawless experience with Flemington Porsche / Audi. Larry Schulman is the best and has helped us with Porsche and with Audi. More

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My new Audi S5 i I enjoyed working with my salesman Nick. He was patient through my numerous requests for test drives, e-mail requests, phone calls and negotiation p i I enjoyed working with my salesman Nick. He was patient through my numerous requests for test drives, e-mail requests, phone calls and negotiation process. He is knowledgeable, honest and a real professional. This is now my 3rd purchase of an Audi/VW and i am very satisfied as a customer. The service team is equally high caliber. More

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Impeccable Service I blew out my left front tire on Saturday on my way to an appointment. I wasn't sure if I had Audi Care or if I should call my insurance company for r I blew out my left front tire on Saturday on my way to an appointment. I wasn't sure if I had Audi Care or if I should call my insurance company for roadside assistance. So, of course, I did what I always do and called Christina at Audi. Yes, I had Audi Care. They came within 30 minutes and put the spare on my car. And then Christina OFFERED to squeeze me in and put my summer tires on that very day. But this is typical for Christina. I've been a customer of hers for at least 5 years now and she is always accommodating and pleasant and willing to go above and beyond. Everyone in the service department is a pleasure to work with. When you buy/lease a car, some people don't think about the cost and efficiency of the service of that car. I think the most important part of buying/leasing a car is knowing that the service department is accommodating, efficient and cost sensitive to the buyer. It is just one of the reasons I choose Flemington Audi. Thank you! Cathy L. More

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Genuine people who want customers to leave satisfied In the middle of hosting her little girl's birthday party, Christina checked up on how I was doing hours after my panicked "think I might have a flat" In the middle of hosting her little girl's birthday party, Christina checked up on how I was doing hours after my panicked "think I might have a flat" phonecall to Flemington Audi's service dept! I've known her for what is now years. She is more than the friendly face that greets you when you arrive there. Knowledgeable, personable and obviously customer service is her mantra. She personifies the genuine family-like helpful people who are Flemington Audi/VW. More

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New lease In servicing my 2016 Audi and leasing my new 2019 Audi both individuals provided friendly, patient, professional and quality service. I appreciate th In servicing my 2016 Audi and leasing my new 2019 Audi both individuals provided friendly, patient, professional and quality service. I appreciate their commitment to providing good service More

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