Easy to work with, tried to save me some money, friendly
Explained the work being done
Explained the work being done
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by LAURENDEPALMA24
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
May 20, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
We’re pleased Christina made the service process clear and identified ways to lower your costs. Maintaining a welcoming experience is important to our team. We look forward to caring for your Audi e-tron again.
Christina was very helpful with getting car repaired and
helped me retrieve personal items I left in loaner car. 1st class service.
helped me retrieve personal items I left in loaner car. 1st class service.
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by DANJMARTIN
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
May 17, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s great Christina took care of your Audi A5 repair and helped you recover your personal items. We’re pleased you experienced excellent service. Thank you for the 5-star review.
I have always had a positive experience Christina and the
mechanics are very skilled and provide excellent and consistent service.
mechanics are very skilled and provide excellent and consistent service.
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by MCHammer
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
May 17, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Thank you for your continued trust in our Audi service team and for recognizing Christina. We’re glad our technicians consistently meet your expectations. Keeping your Audi in top condition matters to us.
Christina accommodated my tight schedule and got the
service done on time. Service department is excellent. Car returned in good order and washed.
service done on time. Service department is excellent. Car returned in good order and washed.
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by GOLDMARS66
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
I was informed that one tire had a bubble and should be
replaced.I thought the price was too high so I passed on the purchase. When I got home I looked at the tire and didn’t see a bubble BUT the steel bel
replaced.I thought the price was too high so I passed on the purchase. When I got home I looked at the tire and didn’t see a bubble BUT the steel belt was exposed. I wished they would have provided me with the opportunity to view the condition while I was there. Other than that Christina has always been professional.
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by JCABUILDER
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ciocca Audi Volkswagen Porsche of Flemington are glad to have you as a customer.
Very good service experience Christine was the best and
very helpful with all the details that were required for this appointment
very helpful with all the details that were required for this appointment
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by ZUKE
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
May 14, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s great to hear you had a positive service appointment for your Audi RS Q8. We’re delighted Christina provided such helpful, detailed support during your visit. We look forward to assisting you again.
Always a great customer experience.
Christina is knowledgeable, personable, and trustworthy. A joy to work with.
Christina is knowledgeable, personable, and trustworthy. A joy to work with.
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by J.WYSZKOWSKI
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s wonderful to hear Christina delivered a friendly and trustworthy experience backed by her expertise. We appreciate you bringing in your Audi S3 for service. Feel free to reach out whenever you need assistance.
The staff was courteous, knowledgeable and professional.
They provided a great experience for the customer.
They provided a great experience for the customer.
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by epuma
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
May 11, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
Thank you for noting our courteous, knowledgeable, and professional approach while servicing your Audi A3. Christina and the team are delighted to have provided such a positive experience. We appreciate your five-star rating.
Since dealing with Christina starting several years ago
the experience has been terrific! She will always help us with a loaner car and recommend services with care and understanding of our vehicle. Defini
the experience has been terrific! She will always help us with a loaner car and recommend services with care and understanding of our vehicle. Definitely on top of her game and without question one of the biggest reasons we remain Audi of Flemington.
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by SSEARFOSS
Verified Customer
Verified Customer
Other Employees Tagged:
Christina Serafin
May 07, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s wonderful that Christina has taken such great care of your Audi Q5 with attentive recommendations and reliable loaner vehicles. We appreciate your loyalty over the years and look forward to serving you again.
Words can not describe how thankful I am for Christina
during my most recent visit to the dealership. Unfortunately, my car was hit by an scrap object on the highway. I had both of my young kids in the ca
during my most recent visit to the dealership. Unfortunately, my car was hit by an scrap object on the highway. I had both of my young kids in the car and panicked. I was experiencing the emotional response almost being in an accident with my two children, as well as managing what to do for my car. Christina was such a grace to me! She was so helpful, empathetic, and compassionate throughout all my interactions. Once I was at the dealership, she provided me comfort as well as made connections with my kids to help them (and me)! She had excellent communication throughout the time was being serviced, and I always appreciated the transparency regarding our process.
I am so thankful for Christina (and her colleagues Tyler) for all their help! We are so appreciative!!!
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by MARYKATE.TOWNSEND3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tyler (also very kind on the phone!)
May 07, 2026 -
Ciocca Audi Volkswagen Porsche of Flemington responded
It’s wonderful that Christina’s compassion and clear updates provided comfort to you and your children while your Audi was in for repair. Knowing she helped you stay calm and informed throughout the process means a lot to our team. Thank you for trusting us with your Audi and sharing your experience.