Christian Povsic | Page 4

Takes the dealership 2 weeks just to diagnose your vehicle. Then it takes another week or 2 for the warranty claim to be approved then another week for the actual repairs. Dealer refuses to provide re vehicle. Then it takes another week or 2 for the warranty claim to be approved then another week for the actual repairs. Dealer refuses to provide rental vehicle during lost time They don’t resolve all car issues at the same time. Car is constantly breaking down. Do not trust they know how to repair cars correctly. I have had to take the car back every 2 months for the same check engine light. Now they started charging the customer for disposable gloves for mechanics and credit card fee. Prioritize profits with trash service They never provide updates on the car during thr month the vehicle is there. Just a text at 4:59 pm telling you the car is ready and to pick up. More

by customer Verified Customer Verified Customer

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Anthony, Miguel, and the team always go above and beyond to make sure that our vehicles are serviced correctly and efficiently!!! We get the VIP treatment e rry tone!!! to make sure that our vehicles are serviced correctly and efficiently!!! We get the VIP treatment e rry tone!!! More

by Linemaster1966 Verified Customer Verified Customer

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Terrible service, had to hassle them for any type of update. Since it was a service I wasn’t paying for I felt I was kept for last. update. Since it was a service I wasn’t paying for I felt I was kept for last. More

by alex.aguila Verified Customer Verified Customer

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La peor experiencia que he tenido en mi vida en un dealer, tuve mi carro ahí por 2 meses, 2 meses q estuve pagando al banco por un carro que no usé en ese tiempo. La persona que me atendió (Fidel) pés dealer, tuve mi carro ahí por 2 meses, 2 meses q estuve pagando al banco por un carro que no usé en ese tiempo. La persona que me atendió (Fidel) pésimo customer service incluso 2 días después de haber recogido mi carro todavía me estaba enviando mensajes de texto diciéndome q estaban esperando por las piezas y que me avisaría cuando llegaran muestra de su falta de compromiso laboral. Conclusión si mi carro volviera a presentar algún problema prefiero pagar de mi bolsillo a algún mecánico que volver a poner un pie en ese lugar. En cambio el señor Tony todo lo contrario, atento, respetuoso y muy profesional si hubiese dado con él mucho antes tal vez tuviera otra opinión de ese lugar. More

by anibal.santana Verified Customer Verified Customer

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Very good service and treatment, they attended to me in a timely manner, I recommend it. timely manner, I recommend it. More

by LAURIBEL Verified Customer Verified Customer

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Without a doubt one of the best dealers in Miami, fast, efficient, and helpful, I recomended efficient, and helpful, I recomended More

by ARMANDORS79 Verified Customer Verified Customer

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Great service! Very nice people. Great prices. Loved the service and attention. Very welcoming group of people. Very nice people. Great prices. Loved the service and attention. Very welcoming group of people. More

by wmontoto Verified Customer Verified Customer

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Great service at kendall Dodge with Jose Advisor always and fast and easy process with me and my family and fast and easy process with me and my family More

by ginaoquendo Verified Customer Verified Customer

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I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More

by LAWRENCE8911B Verified Customer Verified Customer

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no communication. I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked up my vehicle. More

by mmbarberio Verified Customer Verified Customer

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