Christian Perez

Unorganized, all customer where unhappy, never I will go back. I could not belevied what I was seeing. back. I could not belevied what I was seeing. More

by louis-Michel Bradette Verified Customer Verified Customer

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I hope someone can call me back soon with a solution, jeep has been in the service dept 4 times for the same issue... it's disappointing to be honest. jeep has been in the service dept 4 times for the same issue... it's disappointing to be honest. More

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Great sales staff and service, i strongly recommend you visit and get a car or your vehicle service, ask for Richard Vargas. visit and get a car or your vehicle service, ask for Richard Vargas. More

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Best experience at hollywood chrysler jeep. Chris wa great, Neyma & Gravie are very informative always. Thank you Chris wa great, Neyma & Gravie are very informative always. Thank you More

by rsss396 Verified Customer Verified Customer

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Dishonest from day one, beware of of promises they won’t keep, get everything in writing and hope for the best keep, get everything in writing and hope for the best More

by JERRYESTEVEZ Verified Customer Verified Customer

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I’d like to clarify from my last review, The sales staff are liars, and make false promises, and fail to communicate, won’t even return a phone call. Will completely waste your time and could care less abou are liars, and make false promises, and fail to communicate, won’t even return a phone call. Will completely waste your time and could care less about inconveniencing the customer.They are the worst example of customer service. Christian Perez is amazing, hardworking, upfront, communicates, and is understanding. Great representative of your dealerships service center, Grace also is a wonderful person to work with. More

by JERRYESTEVEZ Verified Customer Verified Customer

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Christian Perez is a very well spoken, he’s understanding and professional. He is a great communicator. and professional. He is a great communicator. More

by JERRYESTEVEZ Verified Customer Verified Customer

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I pay $1700 to change the headlight to my 2024 Compass and they assembled the bumper incorrectly, I asked Christian Perz why the bumper had been installed incorrectly and he only gave me excuses that the and they assembled the bumper incorrectly, I asked Christian Perz why the bumper had been installed incorrectly and he only gave me excuses that the technician couldn't because the bumper has some clips broken and that's a lie I went to the body shop and they told me that the bumper is installed incorrectly. More

by Jerry Verified Customer Verified Customer

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I bought my 2023 Jeep Wrangler from Hollywood. They promise you everything to buy the car and then blow you off. When I first got my new car the roof leaked they were too busy to fix it. I also h They promise you everything to buy the car and then blow you off. When I first got my new car the roof leaked they were too busy to fix it. I also had a damaged passenger seat. They looked at it and said they would replace it in 2023 but blamed covid that they couldn't get the seat and to be patient. After about 100 phone calls and text messages it is now 2025 and they now refuse to fix it even though I have all the saved correspondences from the previous Hollywood jeep employees. Finally when I gave them a bad review they said the seat was in. They promise you a loaner car but then tell you they have none to give you. When I went to have the seat installed I thank god asked to see it first because I didn't trust them after a year and half of getting the run around. They tried to give me a used filthy seat with a puncture in it that must of came from a totaled car. I will be contacting the better business bureau!! More

by diamondgirlrb Verified Customer Verified Customer

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Christian Perez is great to work with. Very knowledgeable and professional. I would like to give a SPECIAL SHOUT OUT to another employee, who I believe is your most dedicated, a Very knowledgeable and professional. I would like to give a SPECIAL SHOUT OUT to another employee, who I believe is your most dedicated, and hardest working employee. It is Eddie in the Service Dept. I have seen him working for many years. I see him when I get my oil changed. He is a dedicated employee. On another note, it is impossible to speak to a person, when you call the dealership. Very frustrating. More

by Nina Verified Customer Verified Customer

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