Christian Perez

Christian Perez is a very well spoken, he’s understanding and professional. He is a great communicator. and professional. He is a great communicator. More

by JERRYESTEVEZ Verified Customer Verified Customer

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I pay $1700 to change the headlight to my 2024 Compass and they assembled the bumper incorrectly, I asked Christian Perz why the bumper had been installed incorrectly and he only gave me excuses that the and they assembled the bumper incorrectly, I asked Christian Perz why the bumper had been installed incorrectly and he only gave me excuses that the technician couldn't because the bumper has some clips broken and that's a lie I went to the body shop and they told me that the bumper is installed incorrectly. More

by Jerry Verified Customer Verified Customer

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I bought my 2023 Jeep Wrangler from Hollywood. They promise you everything to buy the car and then blow you off. When I first got my new car the roof leaked they were too busy to fix it. I also h They promise you everything to buy the car and then blow you off. When I first got my new car the roof leaked they were too busy to fix it. I also had a damaged passenger seat. They looked at it and said they would replace it in 2023 but blamed covid that they couldn't get the seat and to be patient. After about 100 phone calls and text messages it is now 2025 and they now refuse to fix it even though I have all the saved correspondences from the previous Hollywood jeep employees. Finally when I gave them a bad review they said the seat was in. They promise you a loaner car but then tell you they have none to give you. When I went to have the seat installed I thank god asked to see it first because I didn't trust them after a year and half of getting the run around. They tried to give me a used filthy seat with a puncture in it that must of came from a totaled car. I will be contacting the better business bureau!! More

by diamondgirlrb Verified Customer Verified Customer

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Christian Perez is great to work with. Very knowledgeable and professional. I would like to give a SPECIAL SHOUT OUT to another employee, who I believe is your most dedicated, a Very knowledgeable and professional. I would like to give a SPECIAL SHOUT OUT to another employee, who I believe is your most dedicated, and hardest working employee. It is Eddie in the Service Dept. I have seen him working for many years. I see him when I get my oil changed. He is a dedicated employee. On another note, it is impossible to speak to a person, when you call the dealership. Very frustrating. More

by Nina Verified Customer Verified Customer

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They have a part that is under warranty for me for over a year I have been trying to get it installed. They dont answer your phone, text and you cant leave a message with Christian. Anyone else tells you the year I have been trying to get it installed. They dont answer your phone, text and you cant leave a message with Christian. Anyone else tells you they will tell the mgr. Still nothing More

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This place is first class always looking after the customer appreciate the years of great service customer appreciate the years of great service More

by Pete Verified Customer Verified Customer

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Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! Communication issues. I called many times . When I went to pick up the car. It was not ready ! More

by amiyara Verified Customer Verified Customer

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Very friendly and professional always have been happy with the staff. The rates also very good. with the staff. The rates also very good. More

by TEHRANY1959 Verified Customer Verified Customer

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Terrible. Takes 30 minutes to get someone on the phone. No one would call me back when leaving a message. No transparency and very difficult to get an update. Takes 30 minutes to get someone on the phone. No one would call me back when leaving a message. No transparency and very difficult to get an update. Service representative keeps saying they will text me direct contact and never did. Had to go to the dealer after 4 days to get an update since calling is useless. Car still does not function correctly after repair. Had to take it to another dealer to get fixed. More

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The dealership is in a convenient location, nice and courteous staff, good resolve time, and facilities were clean. courteous staff, good resolve time, and facilities were clean. More

by kj Verified Customer Verified Customer

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