Christian Perez

Great experience. Chris was able to provide the Service we needed to keep our on road. Thank you. Chris was able to provide the Service we needed to keep our on road. Thank you. More

by TEMPOS Verified Customer Verified Customer

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My car got stuck at the Seaport Christian was amazing. He kept us informed as to what was going on. He even asked us to keep in contact with him to make sure that we got home safely. Unfortunately, the de He kept us informed as to what was going on. He even asked us to keep in contact with him to make sure that we got home safely. Unfortunately, the dealership was not able to figure out what was wrong with the car however they really did try their best to do soChristian is an amazing employee and he deserves to be recognized as such More

by dave.dzinnes Verified Customer Verified Customer

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I will never understand how you can give out appointments yet take days to actually look at the vehicle. In Massachusetts when you get an appointment for service you show up and they look at your car then an yet take days to actually look at the vehicle. In Massachusetts when you get an appointment for service you show up and they look at your car then and there. Here we were given an appointment for 9:40 AM on Monday December 16th. We never got to see Christian after 30 minutes or more a woman finally took our car in. We were told it would be 2 days before they could look at it. We rented a car for three days and finally took it back and picked up our car on the third day at 4:30 PM and it had not even been looked at. This is not satisfactory in my book. Why do you take in more cars then you can service? It cost me $185.00 and still have no answer to my problem. This is my fourth jeep and I love it, but It will be my last as your South Florida service stinks. This is the second dealer who has done this to me and it just is not satisfactory. More

by anne w blanco Verified Customer Verified Customer

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Not a good experience. My car was there for some time sent by towing. It took over three weeks just to get to speak to some one from service. Almost a month even after cal My car was there for some time sent by towing. It took over three weeks just to get to speak to some one from service. Almost a month even after calling numerous times throughout.I asked to have the old part saved for me. Did not save it even after reminding before & during work. Got a different story up until time to pick up car. Manager never bothered to come out or speak but once which the phone call dropped during conversation. Manager never returned calls. It was 2months before I was able to speak to when called from a new#. More

by ericamcduffie55 Verified Customer Verified Customer

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It was Fantastic , hope to always have the same technician . He calls me on time to pick up my car Great customer service technician . He calls me on time to pick up my car Great customer service More

by kerlinelouis63 Verified Customer Verified Customer

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The customer service was good however I am not satisfied with the diagnostic which I already know the car had this problem I supposed you were going to do a deeper diagnostics with the diagnostic which I already know the car had this problem I supposed you were going to do a deeper diagnostics More

by Avilches972 Verified Customer Verified Customer

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Everybody was very attentive! Thank you so much. I got nice rental and apparently my car is fine Thank you so much. I got nice rental and apparently my car is fine More

by gabbirosi Verified Customer Verified Customer

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Received poor service for premium price. time took 6x longer than promised, tech didn’t check air in the tires, and Christian had to quickly do himself where inflated right at maximum, bough time took 6x longer than promised, tech didn’t check air in the tires, and Christian had to quickly do himself where inflated right at maximum, bought two oil change package and wasn’t told it has to be used within 1 year. I won’t be returning nor would I recommend this dealership. More

by HiDefLife Verified Customer Verified Customer

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Service Advisor, Chris, was very professional and made sure my car was fixed in a timely fashion. The Service Advisor Manager is also very helpful and she has great customer service. When my bill had a mi sure my car was fixed in a timely fashion. The Service Advisor Manager is also very helpful and she has great customer service. When my bill had a mistake on it, she made sure the get it addressed right away. More

by NMAROUN Verified Customer Verified Customer

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Christi was great and patience. Explained everything that was wrong with my car. Great job Explained everything that was wrong with my car. Great job More

by lanie_whittaker Verified Customer Verified Customer

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