Christian Diaz

My appointment was to fix the oil leak and when I parked my car in the garage yesterday there is a pool of oil under the car.1 my car in the garage yesterday there is a pool of oil under the car.1 More

by jane_newman Verified Customer Verified Customer

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isaiah has very excellent customer service he helped me purchase my first car, and worded everything to where i was able to understand everything! christian at the front desk also was very kind to helping purchase my first car, and worded everything to where i was able to understand everything! christian at the front desk also was very kind to helping me with what i needed. the only downfall i would say in the company is dana she doesn’t know how to speak to customers. i asked to see the employees that told me the missing pieces in my car were going to be covered by lithia, because she said i had to pay, and then proceeded to say “i don’t know why don’t you go have a look”, to find the employees myself. More

by t Verified Customer Verified Customer

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Great service and friendly if I get another vehicle will another Hyundai going to be wise choice for my of vehicle. another Hyundai going to be wise choice for my of vehicle. More

by PALMERTWIN1 Verified Customer Verified Customer

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I had a great experience with the service department for my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to m my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to make sure I was taken care of, even though they were clearly juggling heavy workloads. Communication was best in person, and texting was a close second — both were clear and responsive. Phone calls, on the other hand, weren’t very effective, but the team made up for it with great face-to-face interactions and prompt text updates. Overall, they worked with me on several repairs (some covered, some not), and handled everything with fairness and professionalism. Even when things were busy, they treated me like I was their only customer. Excellent customer service all around! More

by Total907 Verified Customer Verified Customer

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Excellent fast and efficient service! I was i and out i less than an hour! I was i and out i less than an hour! More

by HERNAND323 Verified Customer Verified Customer

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Amazing experience, greeted immediately upon entering the dealership and all my needs were met and my questions answered. dealership and all my needs were met and my questions answered. More

by TIMOTHYBLEVANS Verified Customer Verified Customer

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Great experience. Was smooth, welcoming, fast and comfortable. Definitely returning back in future sometime soon! Was smooth, welcoming, fast and comfortable. Definitely returning back in future sometime soon! More

by SJ Verified Customer Verified Customer

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Easy check in. Everyone was courteous Had my cars oil changed in a decent amount of time Everyone was courteous Had my cars oil changed in a decent amount of time More

by YUNKER7 Verified Customer Verified Customer

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I liked that Christian gave me all the relevant information and progress updates. He seemed knowledgeable about the vehicle. information and progress updates. He seemed knowledgeable about the vehicle. More

by DGH1111 Verified Customer Verified Customer

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I have an EV that had a recall and I live in Kodiak. I had to travel to Anchorage on the ferry and could only make it on a Saturday. They don’t normally have an EV mechanic available on Saturdays, but t I had to travel to Anchorage on the ferry and could only make it on a Saturday. They don’t normally have an EV mechanic available on Saturdays, but they made an exception for me and got my car in immediately and got the work done and got it charged up. They were so helpful! More

by LMWALTERS123 Verified Customer Verified Customer

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