Christian Colon

I was lied to forced to sign a contract with over $6000. In warranties, some I was even eligible for. The sales man was very dishonest even I after I told him I had no need for the warranties and wasn’t eli In warranties, some I was even eligible for. The sales man was very dishonest even I after I told him I had no need for the warranties and wasn’t eligible for some, he said he couldn’t continue the contract with out me agreeing to them. Jose Herrera is very dishonest and was not concerned at all about me as a consumer and the things I bought to his attention More

by Ceesheppard Verified Customer Verified Customer

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The only issue I encountered was with Jose Herrera. He lied and told me it was mandatory to sign a contract that included almost $7,000. In warranties. Some warranties I wasn’t even eligible for. Luc He lied and told me it was mandatory to sign a contract that included almost $7,000. In warranties. Some warranties I wasn’t even eligible for. Luckily, the bank did not honor the contract and it had to be revised because Jose (finance manager) also increased the actual pay off amount as well. After reaching out to a manager I spoke with Carly McCall and she was not concerned at all. She told me Jose would follow up with me to correct the contract and resubmit it to the bank. I explained to her I did not trust Jose he lied even after I told him I was not eligible for some warranties and did not want them he said it was required in order to complete the contract. Carly then had sales manager Christian Colon reach out to me. He was able to reduce my loan by over $5000. And he was very thorough in explaining why I had to keep the warranty I did keep. Christian demonstrated integrity and was very respectful and patient. He definitely turned my horrible experience into satisfaction. More

by Ceesheppard Verified Customer Verified Customer

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Miscommunication, Carelessness , They like to sell cars but They don’t go with details and you have to chase them, If you want to ask them something but They don’t go with details and you have to chase them, If you want to ask them something More

by dumlufirat Verified Customer Verified Customer

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Yousef was an outstanding sales professional, very honest. He delivered the best 🌟 🌟🌟🌟🌟experience buying a new vehicle I have ever had hands down! Thanks again Yousef, YOU ROCK! -Arturo honest. He delivered the best 🌟 🌟🌟🌟🌟experience buying a new vehicle I have ever had hands down! Thanks again Yousef, YOU ROCK! -Arturo More

by aquamanjr1977 Verified Customer Verified Customer

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Excellent facility, very cooperative at the time that you went there. Their is someone to helping. went there. Their is someone to helping. More

by jacklynbatista Verified Customer Verified Customer

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Jordan is great salesperson and overall great guy. He helped me find a decent car and let me look at a few different vehicles. He is one of the best salesman I've had the pleasure of dealing with. The He helped me find a decent car and let me look at a few different vehicles. He is one of the best salesman I've had the pleasure of dealing with. The extra fees, add-ons, warranty packages that are required should be more transparent with how much extra the vehicle will be. More

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Hello doesn't know the product, he doesn't have good negotiations skills. If I decide to purchase another vehicle from Tampa Bay Toyota I will choose a different sales person. negotiations skills. If I decide to purchase another vehicle from Tampa Bay Toyota I will choose a different sales person. More

by jo608 Verified Customer Verified Customer

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Muy buena antecion gracias ouafa y Cristian por ayudarme siempre soy fiel cliente de Toyota of Tampa bay siempre soy fiel cliente de Toyota of Tampa bay More

by IDANYRUIZ 83 Verified Customer Verified Customer

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I recently made my first car purchase, and I couldn't have asked for a better experience! Lukas was incredibly helpful, transparent, and patient throughout the entire process. He took the time to explain have asked for a better experience! Lukas was incredibly helpful, transparent, and patient throughout the entire process. He took the time to explain everything to me in detail, which really helped build my confidence despite a few hiccups along the way. His positive attitude and energy were infectious and made what could have been a stressful experience feel smooth and enjoyable. I truly appreciate the effort he put in to ensure I was comfortable and informed. Highly recommend working with him! More

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I recently bought two cards from Toyota at Tampa Bay. Every time I come into the service department, I've been met with courteous and friendly employees.. Where ever have any questions concerning how the Every time I come into the service department, I've been met with courteous and friendly employees.. Where ever have any questions concerning how the service operates they take time to answer my questions, More

by DMWHITE2010 Verified Customer Verified Customer

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