Christian Colon | Page 2

Fast quality work that made truck better. Advisor and technicians worked together and made the upgrades that sales promised Advisor and technicians worked together and made the upgrades that sales promised More

by LDSOLVE Verified Customer Verified Customer

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Please don't buy from that dealership they will add fees that u won't agree on this fake service agreement fake warranty stay away they will confuse you n lie to u telling u the bank won't approve unless u that u won't agree on this fake service agreement fake warranty stay away they will confuse you n lie to u telling u the bank won't approve unless u get those service agreements PPP is garbage u will never use it they force that on the sale n when u tell them ur not interested they tell u they can't remove it u will see they are very aggressive n rude very unprofessional when I go online u think ur getting a good price when they are don't structuring the loan it will be sky high beware stay away several banks told me stay away from that dealership they told me that they will reimburse me still haven't received anything nothing they will keep ur money n laugh at you they added a total of $8000 onto my loan I signed by mistake because I was tired exhausted by the stress they caused me they traumatized me so bad it's unbelievable I don't recommend no one to that dealership check ur buyers order n you will see stay away More

by elopez2040 Verified Customer Verified Customer

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My car purchase experience at Toyota wasn’t good. With the trade-in value of my prior vehicle along with my very good credit score, I should have received a much better purchase price for a used vehi With the trade-in value of my prior vehicle along with my very good credit score, I should have received a much better purchase price for a used vehicle. I’m very disappointed, especially since I’ve been a loyal Toyota customer for over 20 years, since 2003! More

by Deenyce43 Verified Customer Verified Customer

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Britni did a great job. Responsive and transparent. Thanks for the help on my Balckwing. Responsive and transparent. Thanks for the help on my Balckwing. More

by Twokstang Verified Customer Verified Customer

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This was one of the most concerning dealership experiences I’ve had. Finance Manager Christian Colon added multiple high-cost add-on products to my contract that were never applied to my vehicle a experiences I’ve had. Finance Manager Christian Colon added multiple high-cost add-on products to my contract that were never applied to my vehicle and were not clearly disclosed at the time of purchase. When I attempted to cancel within the legally allowed period, he refused to assist and responded in an aggressive and dismissive manner. Charging for unapplied services and then blocking cancellation is unacceptable and raises serious concerns about transparency and ethics. I strongly advise anyone working with this dealership to review every line of paperwork very carefully before signing. More

by chandu Verified Customer Verified Customer

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I had a very concerning experience with this dealership. I was sold a vehicle that had known powertrain issues identified in a pre-purchase inspection, with assurances the parts would be replaced. The deale I was sold a vehicle that had known powertrain issues identified in a pre-purchase inspection, with assurances the parts would be replaced. The dealership later denied any record of this. Within a few months the vehicle failed. Instead of addressing the issue, the dealership encouraged trading into a significantly more expensive new vehicle that was clearly unaffordable. I was also told to stop paying the prior loan because it would be paid off, which did not happen and resulted in severe credit damage. I strongly recommend extreme caution when dealing with this dealership. More

by JD Verified Customer Verified Customer

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I purchased a 2026 Toyota Camry Hybrid from Toyota of Tampa Bay on March 28, 2026. While I love the car itself, my experience with this dealership has been extremely disappointing. HIDDEN ADD-ONS: Wh Tampa Bay on March 28, 2026. While I love the car itself, my experience with this dealership has been extremely disappointing. HIDDEN ADD-ONS: When I was given my "out the door" price, no one explained that it included a $1,299 "DG Windshield Treatment" add-on. This was never disclosed to me as a separate, optional product — it was simply buried in the paperwork. The contract itself states this product is "OPTIONAL and NOT REQUIRED to purchase the vehicle," yet it was never presented to me as optional. To make matters worse, this windshield treatment was NEVER APPLIED to my vehicle. It's been days and no one has contacted me to schedule this service. So I'm being charged $1,299 for something that was never done. NO RESPONSE FROM FINANCE: I've reached out to the Finance Manager multiple times to resolve this issue, but my requests are being ignored. I contacted Dealer General Warranty (DGW), who administers this product, and they confirmed cancellation is possible if the dealership verifies the product was not applied. However, the dealership is not cooperating. MISSING STANDARD EQUIPMENT: I also discovered that my car was missing the cargo floor mat — items that should come standard with every new Camry. BOTTOM LINE: Be very careful when reviewing your paperwork at this dealership. Ask about EVERY line item and don't just accept an "out the door" price without understanding what's included. I am now dealing with Toyota Corporate and may file a complaint with the Florida Attorney General. Very disappointed with this experience. More

by dontulasandeep Verified Customer Verified Customer

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Excellent service. Norman went over and beyond his responsibility to satisfy my requests during the service of the vehicle. My son and I have had a lot of confident o Norman went over and beyond his responsibility to satisfy my requests during the service of the vehicle. My son and I have had a lot of confident on Norman taking care of our vehicles. Toyota of Tampa Bay was also working to see that my needs over service were fully met. More

by frivas1 Verified Customer Verified Customer

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Had a great experience at Toyota of Tampa Bay. Was treated with respect and ended up with a lower monthly payment than I was looking for. Was treated with respect and ended up with a lower monthly payment than I was looking for. More

by emtillberg Verified Customer Verified Customer

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Excellent customer service! Friendly, respectful and helpful. The absolute best car shopping experience. Would highly recommend. Thank you Yousef! Friendly, respectful and helpful. The absolute best car shopping experience. Would highly recommend. Thank you Yousef! More

by AENGROUP Verified Customer Verified Customer

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