Chris Wilcox
Chris Wilcox at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Chris Wilcox | Page 14

Chrysler, Jeep, Dodge and Ram Assistant Service Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.3
257 Reviews
4.3

257 Reviews

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257 Reviews of Chris Wilcox

September 02, 2022

Dealership Rating
Employee Rating

third or fourth time i take my truck to fix de a/c, and still doesn't work properly More

by elmarinbar
Recommend Dealer
No
Sep 02, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 24, 2022

Dealership Rating
Employee Rating

Very good customer service from the technician. Very savvy and courteous with the customers on that day. More

by fferrer
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Aug 24, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for the feedback. Feel free to update your rating to match the positive feedback. Enjoy the day. Instructions for Editing a DealerRater Review Copied below are step-by-step instructions for reviewers to edit a review they have submitted to DealerRater. Reviewers can edit their reviews at any time. Please feel free to share these instructions with your customers. Please follow the steps below to edit your DealerRater review: 1. Copy this link into your web browser to login to your DealerRater Account: https://www.dealerrater.com/login.aspx? 2. Click on your screen name near the top of the page 3. Click the “Reviews” tab from the drop down 4. Click the orange “Edit Review” button located immediately below the review 5. Make any desired changes to your review, and then click “Submit Review” to save your changes

August 21, 2022

Dealership Rating
Employee Rating

The manager Steve is the man. Polite, accurate and managed well all the process. . Will always use Steve and Chrisler palmeto. More

by josesafdie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 06, 2022

Dealership Rating
Employee Rating

Chris was great from the service department very quick and explained everything perfectly and helpful even filled my tires that were low when the car was sold to me. More

by YOLYF13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Pena

Aug 08, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 06, 2022

Dealership Rating
Employee Rating

Very attentive, customer service is great . Would definitely recommend this location for any car services More

by fiorellacvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Diaz-Drago

Aug 08, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

Dealership Rating
Employee Rating

Great service -- fast, friendly, informative. Much better than other dealerships, such as South Dade Kia. Definitely coming back. More

by KEVIN.J.BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Jul 29, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 19, 2022

Dealership Rating
Employee Rating

Took my Telluride here for a sunroof repair which was still under warranty. It took 6 months and the roof still was not repaired. I ended up trading in the truck and going with Hyundai. More

by LADYTYSON97
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Jul 19, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 13, 2022

Dealership Rating
Employee Rating

Amazing service and I was helped really well a1 service and I enjoyed my time More

by DOMINIC305122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal, Rolando

Jul 13, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 13, 2022

Dealership Rating
Employee Rating

They did not check the fluid level specially the windshield . The price are stupid and we have to wait long time . Last sunday they did not accepted because was too late a the arrived at 11:45 M More

by EVARISTOCARDONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Wood

Jul 13, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Evaristo. Our service team will be contacting you directly to better your experience. Enjoy your day.

July 13, 2022

Dealership Rating
Employee Rating

Excellent customer service and excellent job on the Silverado. The associate was very knowledgeable. Thanks. More

by jduharte10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ihosvany Mesa, Elvis Gamez, John Wood, Stephen Kopecy , Steven Diaz-Drago, Gregory Mirabal

Jul 13, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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