Chris Townsend
Chris Townsend at Joseph Buick GMC
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Chris Townsend

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
52 Reviews
4.6

52 Reviews

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52 Reviews of Chris Townsend

April 10, 2025

Dealership Rating
Employee Rating

Recently brought my Yukon in for an oil change, recall, computer update. Scheduling was easy, and everyone was very polite. Tommie is a true asset to the dealership. More

by SECONDHANDPAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommie

Apr 11, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 22, 2025

Dealership Rating
Employee Rating

The staff and service is always excellent. They're always friendly and listen to you. More

by GSUEADKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

March 02, 2025

Dealership Rating
Employee Rating

Wonderful dealership. Everyone is very friendly and easy to work with. Pat is wonderful and make the buying process easy. More

by Britney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith , Pat Valpreda and Scott —salesman

Mar 02, 2025

Joseph Buick GMC responded

Thanks, Britney, for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

February 25, 2025

Dealership Rating
Employee Rating

Overall visit was good. One software update incomplete and requies me to come back. Tailgate button is now not working after my visit and software updates. More

by JSEALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2025

Dealership Rating
Employee Rating

My truck still has an unacceptable noise (whine when decelerating and coming to a stop) somewhere in the drivetrain. I am disappointed the GM was not consulted. The truck remained in service for two wee More

by creek1311
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2025

Joseph Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 12, 2025

Dealership Rating
Employee Rating

Always had great service at Joseph GMC. I bring my vehicle in everytime it needs serviced since 2021. Staff is friendly and knowledgeable, thank you. More

by ZACHARYBOWLING55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel

Feb 12, 2025

Joseph Buick GMC responded

Zachary, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

February 01, 2025

Dealership Rating
Employee Rating

Much Thanks to Colt! My purchase was for my daughter. I and my daughter happy with our purchase. More

by rtstwt67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

Feb 02, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

January 24, 2025

Dealership Rating
Employee Rating

Chris the service advisor is awesome ! I pulled he checked me in came out inspected my truck came back in said this is covered by your wheel and rim protection took me to the waiting area More

by COLTWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel, Service advisor Chris

Jan 25, 2025

Joseph Buick GMC responded

It's great to hear that Chris and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 22, 2025

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Employee Rating

Great service and knowledgeable staff. Made buying a car less stressful. Staff was not too pushy and very patient. More

by twood20006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel

Jan 22, 2025

Joseph Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 16, 2025

Dealership Rating
Employee Rating

The salesperson was patient, answered all my questions and the finances team was awesome as well. More

by mnj31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

Jan 16, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

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