Chris Smith | Page 57

Don't go anywhere else to buy a Subaru, or a car even After a fender bender put my Acura SLX out of commission I was not inclined to even buy a new car. A few months later I thought I might just go look After a fender bender put my Acura SLX out of commission I was not inclined to even buy a new car. A few months later I thought I might just go look at some Subaru's as I had had two previously. Trent Nichols was assigned to help me and before he even started to try and sell me he asked questions about my previous car, what I liked and did not like about it, the color, seats and everything else. Then he asked about my driving habits and those of my husband who would be driving the car sometimes as well. He told us he would be right back and when he came back he asked me to go for a test drive. It was a Tungsten Steel Subaru Outback with cloth seats and sunroof. I drove around a few blocks and came back in to tell my husband this was the car I wanted, no need to drive anything else. Trent just knew the exact car that would be right for me by simply asking questions before trying to sell me. More

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Took the Worry Out of Car Buying I will admit that I wasn't looking forward to the process of testing driving cars, hearing sales pitches, potentially feeling pressured, and dealing w I will admit that I wasn't looking forward to the process of testing driving cars, hearing sales pitches, potentially feeling pressured, and dealing with paperwork transfer if I did purchase a vehicle. I was pleasantly surprised by my experience at Tucson Subaru,and left with a new Subaru that I love. Tucson Subaru, overall, is very pleasant, low-key, and has lots of amenities for people both shopping or waiting for vehicle services. I had Chris Smith for my sales representative, and he was extremely patient, answering all my questions and allowing all the time I needed to feel comfortable with the vehicles I was considering. I was surprised by the amount of help offered, including taking care of the motor vehicle department's title transfer notice. All I needed to do once leaving the lot with my new car was contact my insurance company. I also worked with Tim Hanson on paperwork after I decided to purchase my Subaru, and Tim gave good advice on how to best protect my investment. At no time did I feel pressured into purchasing anything. So, in summary, the "scary car-shopping" experience I had dreaded turned out to be an educational and enjoyable experience, and I don't regret my decision to purchase my Subaru. More

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Good experience I have purchased many vehicles over the years and this has been the best buying experience ever. the entire staff was very professional. I. would rate I have purchased many vehicles over the years and this has been the best buying experience ever. the entire staff was very professional. I. would rate them AAA+++ More

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New car buyer Chris Smith was my salesman, did a great job taking care of all the paperwork, and getting the financing done. Everyone that I met was very nice and Chris Smith was my salesman, did a great job taking care of all the paperwork, and getting the financing done. Everyone that I met was very nice and more than happy to help. More

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Loved the entire experience of purchasing my first Subaru! From the initial email and phone contact with Chris, to the test drive, to the eventual purchase of my 2015 Crosstrek Hybrid, it was a great experien From the initial email and phone contact with Chris, to the test drive, to the eventual purchase of my 2015 Crosstrek Hybrid, it was a great experience. Chris was able to answer my questions about the vehicle and Traci expertly guided me through all of my warranty, extras, and financing options. Everyone made me and my sweet dog feel welcome (yes, I took my dog on the test drive and he stayed with us for the whole purchase process) and at the end of the day I felt like I had made the absolute right choice in purchasing my first Subaru. I also want to mention that at no point did I feel pressured to purchase anything that I didn't want and I think that Chris and the whole team gave me a very fair deal on my trade in and the final purchase price. More

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Tucson Subaru Sales person was friendly, knowledgable and easy to work with. The purchasing process couldn't have been simpler, showing a willingness to work come u Sales person was friendly, knowledgable and easy to work with. The purchasing process couldn't have been simpler, showing a willingness to work come up with a mutual deal. A bit slow once at the dealership most likely due to the volume of customers but overall a very satisfying experience. More

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Repeat customer Chris was incredibly patient and helpful. This was our second purchase from Tucson Subaru. The overall process was a quick, efficient & hassle free c Chris was incredibly patient and helpful. This was our second purchase from Tucson Subaru. The overall process was a quick, efficient & hassle free car buying experience. More

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new 2016 Forester Chris and Traci made the purchase of my third Forester a delightful experience- they were patient and helpful while I agonized over my choices never r Chris and Traci made the purchase of my third Forester a delightful experience- they were patient and helpful while I agonized over my choices never rushing me....the red roses at closing were a wonderful touch... really love the new car! More

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New 2015 Subaru Crosstrek highly satified customer We recently purchased a 2015 Subaru Crosstrek from Chris Smith- internet sales mgr at Tuscon Subaru & would highly recommend him to anyone looking to We recently purchased a 2015 Subaru Crosstrek from Chris Smith- internet sales mgr at Tuscon Subaru & would highly recommend him to anyone looking to purchase a new Subaru. This was our 1st time going through the internet sales process but won't be our last.. Chis was so pleasant, knowledgeable & helpful & not at all pushy. We were given a very fair quote & It was so much less stressful than the normal car buying experience. He found the exact vehicle we were looking for & we couldn't be more pleased. Everyone at this dealership were very courteous & easy to work with. More

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Tremendously professional and friendly customer service My experience at Tucson Subaru was outstanding! I requested a price quote online because my wife and I were in the market for a new car. Within 10 m My experience at Tucson Subaru was outstanding! I requested a price quote online because my wife and I were in the market for a new car. Within 10 minutes I had a response from Chris Smith and set up a meeting and test drive. Long story short, Chris did an outstanding job describing the features of the Subaru Outback and sold us the car. This was the most "effortless" (on my part) car sales I have been involved with. Chris was a true professional throughout the entire process and I would highly recommend him to anyone in the market for a Subaru product. Well done Chris! We will be back. More

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