Chris Sebelski
Chris Sebelski at Olathe Dodge Chrysler Jeep RAM
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Chris Sebelski

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.8
94 Reviews
3.8

94 Reviews

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94 Reviews of Chris Sebelski

December 20, 2024

Dealership Rating
Employee Rating

This was the third time I’ve taken my truck here to solve a starting issue. In the 3 times the truck has been in the shop I’ve paid $999.00 in diagnostic fees. $1,221.13 in repairs. $1,559.00 in rental car f More

by alecjnf
Recommend Dealer
No

Other Employees Tagged: Lucas Kay , All the techs that diagnosed

December 19, 2024

Dealership Rating
Employee Rating

Chris was great to work with. Greeted me right away and kept me updated on when it would be completed. More

by LAURA.CATHERINE1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

December 14, 2024

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Employee Rating

Perhaps they had an off day. Communication poor three hour wait for oil change for which I had an appointment. More

by mddowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Lucas Kay Service Manager 913-780-3700

December 13, 2024

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Employee Rating

Chris was our service manager. He’s always very helpful and keeps us informed every step of the way. More

by mcrosetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

December 06, 2024

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Employee Rating

Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours More

by JLadd4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

December 04, 2024

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Employee Rating

I didn’t get status updates timely enough. I had to call to figure out what was going on and then when I picked up my vehicle, nothing was actually worked on and it was with the repair shop f More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, Jeff, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

December 02, 2024

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Employee Rating

Awesome place with awesome people. Really helped me with my issue. Will be returning again. More

by KEN.LINTECUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive comments. We are happy to help and I am glad Kendrick gave you a good experience. Lucas Kay

November 29, 2024

Dealership Rating
Employee Rating

Appreciated how quickly I was greeted upon arriving for my appt and how quickly the service was performed. Thank you. More

by KANSASANNSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

November 28, 2024

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Employee Rating

I took my vehicle in for a routine maintenance checkup and all they did was change oil and rotate tires. I noticed when I got the car back that the check engine light was still on. I went back in and they More

by mkoepp22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Kay Service Manager 913-780-3700

November 26, 2024

Dealership Rating
Employee Rating

It was the worst experience i've ever had with a dealership. The attorney general will be involved. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rainer

Nov 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback, Cassie. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

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