Chris Rokosny
Chris Rokosny at BMW of Bridgewater
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Chris Rokosny

Parts Manager

BMW of Bridgewater

655 U.S. 202
Bridgewater, NJ 08807

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4.4
21 Reviews
4.4

21 Reviews

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21 Reviews of Chris Rokosny

October 19, 2024

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Employee Rating

Best BMW dealership in New Jersey! Service department is first class! Great job! Way better than freehold! More

by Tdelfinopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

BMW of Bridgewater responded

Tdelfinopoulos, we're delighted to hear you had a fantastic experience with our service department at BMW of Bridgewater! Thank you for choosing us and sharing your feedback.

November 21, 2023

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Employee Rating

I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar More

by Great Service from BMW, Bridgewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

BMW of Bridgewater responded

We're delighted to know that our team at BMW of Bridgewater took such good care of you and your car. It's great to see how much you appreciated the extra touches like a clean car, air in the tires, and even a ride! We'll make sure to pass on your kind words to Andrew, Jose, Lorrie, and Chris. Thanks for choosing us - we'll be here when you need us next time!

Nov 21, 2023

Great Service from BMW, Bridgewater responded

Thanks Andrew as always for the quality service!!!

November 02, 2023

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Employee Rating

Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. More

by williamsmsu2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

BMW of Bridgewater responded

Anthony, we are so grateful to you for taking the time to share your glowing feedback. Thank you for choosing BMW of Bridgewater and for sharing your positive experience with our team. We wish you many safe miles ahead and we hope to welcome you back for your future automotive needs!

August 17, 2023

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I purchased a car for $70k and when I took it to PA to get inspected, it failed the inspection. How does a $70k car fail an inspection in less than 2 weeks of buying it? I had to replace all 4 tires and h More

by Cabo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Aug 30, 2023

BMW of Bridgewater responded

I am happy to hear that these concerns have been resolved. Thank you for taking the time to speak with our team. Your feedback is appreciated in our efforts to improve, and if you need anything else, please don't hesitate to reach out! Take care, Justin O'Connor - Used Car Manager - 908-287-1800 x130

June 22, 2023

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Very good service all saleman techenical personand fianace dept rep also verygood and very politeand helpful More

by Narendra
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alexandre Hoebeke

Jun 22, 2023

BMW of Bridgewater responded

Thank you, Narendra! We're glad to hear that our sales and finance teams provided excellent service and assistance to you. We appreciate your kind words and hope to see you again at BMW of Bridgewater! Safe travels ahead!

May 23, 2023

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James was extremely friendly and easy to work with . Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. More

by Robnj27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

BMW of Bridgewater responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with James and the BMW of Bridgewater team. Drive safely, and we hope to see you back!

March 21, 2023

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Monica is the person to work with it you want the absolute best customer service!!!! More

by Mmiddleberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2023

BMW of Bridgewater responded

Thank you for choosing BMW of Bridgewater! We agree that Monica's customer service goes above and beyond expectations--we're so lucky to have her on the team. We appreciate your positive feedback and look forward to working with you again!

September 26, 2022

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Darell and the whole staff went above and beyond to take car of me. Outstanding service More

by Robert Larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

BMW of Bridgewater responded

Robert, thanks so much for the five-star review for BMW of Bridgewater! We are thrilled that Darell and our whole team left a great impression and took excellent care of your vehicle. See you down the road!

October 27, 2021

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A well-oiled machine from sales to service. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

BMW of Bridgewater responded

Paul, we thank you for your business and for sharing your kind words about Manjula. It's great that you always felt cared for here in BMW of Bridgewater.

May 29, 2021

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Employee Rating

This dealership makes mistakes and doesn’t want to right their wrongs. Shame on this dealership. I have been a customer for over 4 years and this is the service that they give customers. See ya More

by sungwon3058
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Mike Yates

Jun 14, 2021

BMW of Bridgewater responded

I'm so sorry that you're upset. We are grateful for your business and it's disappointing this isn't the impression we've left. I would really appreciate the chance to speak with you about your experience directly; perhaps there is something that I can do to help. Please give me a call at your earliest convenience. Thank you, Jeff Defonseka - Service Manager - 908-287-1800 x128

Jun 14, 2021

sungwon3058 responded

Do NOT spend any money at BMW of Bridgewater. Unapologetic, Unprofessional, and incompetent staff members. After speaking with the service manager about my issue, nothing was resolved. Please do yourselves the favor and bring your business to another BMW dealership.

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