Chris Reynolds

This was the worst experience out of any dealers I’ve ever been to dodge dealers will not do anything unless there is a check engine light on I have had the worst service I wanted to hurt someone I was s ever been to dodge dealers will not do anything unless there is a check engine light on I have had the worst service I wanted to hurt someone I was so mad and I still couldn't get anywhere with anyone. I have called ram customer care and am treated the worst More

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The guys were awesome at finding me the truck I wanted with the equipment I needed for the family. Guys were patient and very accommodating with me and my wife in getting everything set up! Great price on with the equipment I needed for the family. Guys were patient and very accommodating with me and my wife in getting everything set up! Great price on the truck, and they gave me a great price on my trade! Thanks!! More

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Very professional and caring team of advisors and technicians. I have used this sop since 2011 for my Ram trucks. technicians. I have used this sop since 2011 for my Ram trucks. More

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Chris Spencer in service was fantastic. He got my Challenger in for some simple basic work and they let me know about an issue with some dry rot on my tires that I hadn’t seen. The technici He got my Challenger in for some simple basic work and they let me know about an issue with some dry rot on my tires that I hadn’t seen. The technician was very thorough and informative at Chris was friendly and kept me in the loop the entire time. I’ll be making sure to come back here when I need more work done More

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This is the first time feel good about my visit with LHM last few times I hated it with passion I have only gotten my car for two weeks it took them 10 months to fix it and whole time they were giving me th last few times I hated it with passion I have only gotten my car for two weeks it took them 10 months to fix it and whole time they were giving me the runarounds it was frustrating I had to call Chrysler myself and order the part that they told me that's on backorder so yeah really bad first time experience More

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Chris was very good to work with and the world was done quickly which was important to me. Thanks LHM quickly which was important to me. Thanks LHM More

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Service is OK, but they took one of my oil changes that I prepaid for and said it expired. So I paid for somethng and got nothing after being told that wouldn't be the case, so much for trusting the dealer. prepaid for and said it expired. So I paid for somethng and got nothing after being told that wouldn't be the case, so much for trusting the dealer. More

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Great service. Great communication. Kept me updated on progress and possible time my car would be completed. Great communication. Kept me updated on progress and possible time my car would be completed. More

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Dealership had previously diagnosed my vehicle as needing a new water pump. I then scheduled an appointment to have the part replaced, which was about a week out. They had it written down at my previous appo a new water pump. I then scheduled an appointment to have the part replaced, which was about a week out. They had it written down at my previous appointment that the replacement would be covered under my power train warranty. I confirmed over a phone call and when dropping the vehicle off that it would in fact be covered, and that the appointment would take a few hours. After dropping the vehicle off, I received a text from Chris that the appointment would actually be 24-48 hours because they needed to re-diagnose the issue because they did not realize it was a warranty replacement. I think this place is too busy for their own good and completely disorganized. Instead of waiting two days, I picked up my vehicle and was able to make an appointment elsewhere within that same timeframe. Aside from the warranty issue, it’s takes about 30 minutes just to drop my vehicle off there, even when I make advance appointments. They try to take in everyone they can at the expense of people who try to plan ahead. Based off of my previous appointment times I wouldn’t be surprised if it actually would have taken longer than the 2 days. On a side note, when I went to pick up the vehicle, Chris, the person I was working, with didn’t even have the decency to speak with me about the issue. He ran off and had someone else give me the keys to the car and sign the paperwork. More

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Eric did a great job and letting me know and keeping me informed of what was going on with my truck and what it would cost informed of what was going on with my truck and what it would cost More

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