Chris Pennington
Chris Pennington at Jim Ellis Buick GMC Atlanta

Chris Pennington | Page 4

Service Advisor

Jim Ellis Buick GMC Atlanta

5862 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.7
117 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.7

117 Reviews

Write a Review

117 Reviews of Chris Pennington

April 03, 2026

Dealership Rating
Employee Rating

The service department at Jim Ellis GMC goes above and beyond and they are easy to communicate with. They fixed an issue with my truck even when GMC denied it. You can’t beat service like that. I recommen More

by Chad A Higgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Webb, Dewayne Ivory

Apr 10, 2026

Jim Ellis Buick GMC Atlanta responded

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

Dealership Rating
Employee Rating

I waited for 3. 5 hours. In the past the previous gentleman who took care of me offered a lyft because of this long wait, at this time it was a lack of communication More

by GUSATENCIO
Recommend Dealer
Yes

Other Employees Tagged: Chris Pennington

Jun 11, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We will use this in our ongoing training and improvements to make a better experience for all.

Mar 28, 2026

GUSATENCIO responded

I waited for 3. 5 hours. In the past the previous gentleman who took care of me offered a lyft because of the long wait, at this time it was a lack of communication from his part. Then i brought the car back because of a loud noise 2 days later to discover that the clutch on the AC compressor was bad i just couldn't believe that after 3.5 hours they couldn't let me know that the compressor was bad.

March 27, 2026

Dealership Rating
Employee Rating

You get the appointments made and done promptly and professionally. You then take time to explain any suggested services. More

by williamswain698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Dealership Rating
Employee Rating

Communication was pitiful, mainly due to the corporate answering services, web presence and lack of proper phone system. Cost me a lot of money due to misinformation. More

by jim.deas
Recommend Dealer
No

Other Employees Tagged: Chris Pennington

Jun 11, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We will use this in our ongoing training and improvements to make a better experience for all.

March 20, 2026

Dealership Rating
Employee Rating

Every time I bring my car there I see Improvement in my car performance Thank you for the service great place to drop off your car and trust that work will be done More

by jkmklionavenues
Recommend Dealer
Yes

Other Employees Tagged: Chris Pennington

Mar 24, 2026

Jim Ellis Buick GMC Atlanta responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2026

Dealership Rating
Employee Rating

Buen servicio, solo que los costos son altos, pero esta bien y dan respuesta inmediata More

by 527332210423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Weinsziehr, Dewayne Ivory

Mar 21, 2026

Jim Ellis Buick GMC Atlanta responded

¡Gracias por sus amables palabras y esta maravillosa reseña! No dude en ponerse en contacto con nosotros si hay algo más en lo que podamos ayudarle.

March 03, 2026

Dealership Rating
Employee Rating

very friendly great communication very efficient always responsive and they did my service quickly they did great work More

by mokanla724
Recommend Dealer
Yes

Other Employees Tagged: Chris Pennington

Mar 07, 2026

Jim Ellis Buick GMC Atlanta responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

Dealership Rating
Employee Rating

Dewayne was curious and professional. He made sure I understood the timeframe for looking at my car and potential return date. He was prompt in letting me know my car was ready. More

by KARENE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Ivory

Mar 04, 2026

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2026

Dealership Rating
Employee Rating

My vehicle just sat there for a couple weeks, once I picked it up the mirror on the driver side was broken, noise under the hood and one of the brake lights was out. Ery dissatisfied More

by DRJOYCEPATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2026

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We strive to make a better experience. Please call our manager at 770.457.8211 so we can reverse this and make you a more positive experience.

January 27, 2026

Dealership Rating
Employee Rating

Chris is always pleasant, professional, and knowledgeable. I have always received honest and good service at this location so far. More

by Cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

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