Chris Orsaris | Page 3

Purchased a vehicle from this girl on 8/24, later found out that the contract I signed up for was not even real. They applied for a new loan on 9/10 without my knowledge and without me being there. The loa out that the contract I signed up for was not even real. They applied for a new loan on 9/10 without my knowledge and without me being there. The loan payment I signed for on 8/24 was completely different than what is on the new loan they created and noone contacted me about this nor did they even send me any new information on the contract. Ayah Morci called me on 9/10 saying she needed my information to update my loan, when she texted me asking for pay stubs, I called and asked why she said never mind! After that on 9/10 and 9/11 someone tried to open a credit card with my information! When I called the dealership about this, the supervisor for customer service said there was nothing she can do, I asked if they could send me the loan so I can see and they said there are boxes covering the cabinet the files are in and they need a porter to come in to move it which is BS. More

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I came into victory Mitsubishi showroom and one of the managers introduced me to Ayah. She was the best and she had excellent knowledge on what I was looking for and she was beautiful. She was very helpfu managers introduced me to Ayah. She was the best and she had excellent knowledge on what I was looking for and she was beautiful. She was very helpful and got me into my new 2022 Mitsubishi Outalnder SEL in white. Just what I wanted More

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Cadillac Escalade 2019 Horrible experience try to stay away the know how stell your your money by doing the paperwork away the know how stell your your money by doing the paperwork More

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Great service, and worked with my current situation so well. Got me help in a timely manner and was very helpful! well. Got me help in a timely manner and was very helpful! More

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So here is my honest review, they are terrible with keeping customer satisfaction. I've been calling Mitsubishi for 2 weeks and still haven't got any assistance what's so ever. It's like they don't wan keeping customer satisfaction. I've been calling Mitsubishi for 2 weeks and still haven't got any assistance what's so ever. It's like they don't want to help and want you to come in person if you have any complaints. More

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The most disorganized place and customers are the opposite of priority. Drove 2 hours just to see a car that we had called for just before we left and were told it was sold in the morning. Not only w opposite of priority. Drove 2 hours just to see a car that we had called for just before we left and were told it was sold in the morning. Not only were we lied to once but another salesperson decided to tell us their were more of the same car, as well as a manager. She felt for us and tried to help but then completely forgot about us. Sales manager came up and asked us if we needed help and he said we have no more of that car but as we’re leaving and look outside you see that same model in 3 diff colors. The man that runs the workshop outside Basilly, although he was unable to help us, he was a very understanding man. Highly do not recommend coming here as half the the salespeople don’t know what’s going on/their stories don’t line up. Overall, this dealership is very inefficient when it comes to dealing with multiple customers at once and very disorganized. More

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Hi, my fiancé and I traded our vehicle for a 2017 Audi. Not even a week of driving, the engine light comes on. We take it to your business’s service center and haven’t gotten our car since. It’s been almos Not even a week of driving, the engine light comes on. We take it to your business’s service center and haven’t gotten our car since. It’s been almost a month. The service center says it could take months just for a back ordered part. How is this fair? We asked all the right questions. How is it just to have no car now and pay for a car note we have barely driven. No loaner car offered. We’ve been spending hundreds renting a car just to go to work. This has caused us an even more financial burden. We have gotten the run around many times with zero action. This is the worst experience I ever had. For a sales person to grab our phone to write their own review and not show any empathy afterwards of us being screwed over since of course they sold the car and got their little commission. This is unacceptable, we are hard working Bronx citizens and are being given the run around. I wish I could go back and never step foot into this place. I have tears in my eyes as I write this out of the stress and frustration this business has caused us. Never in my life and no one even cares to reach out to make things right. It’s really disheartening to say the least. The many phone calls and nothing has happened to make it better for us. More

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Sale new cars but they dont have the replacesmant part, i am waiting for my catailic converter 4 months. I have 4 months we my car in the dealer. This dealer is terible. am waiting for my catailic converter 4 months. I have 4 months we my car in the dealer. This dealer is terible. More

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Went to 4 different dealership. None sastified my need and wants. Came to Victory Mitsubishi, even though they did not have the car I wanted, they did comprise and got us not only g None sastified my need and wants. Came to Victory Mitsubishi, even though they did not have the car I wanted, they did comprise and got us not only great numbers on the monthly payment but it paying 2% and my score was not in its standards. Ruben, Tay, and manager Chris meet my needs and we made a deal, even with the numbers we came across on our trade in we was extremely happy. We left off with our new Outlander we are extremely in love with. Thank you Victory once again !!! You guys made it happen More

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They sold me a lemon . .. don't buy🤬 don't buy you'll be sorry.. .. don't buy🤬 don't buy you'll be sorry.. More

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