Chris Martinez
Chris Martinez at Mercedes-Benz of San Antonio
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Chris Martinez

General Manager

Mercedes-Benz of San Antonio

9600 San Pedro Ave
San Antonio, TX 78216

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4.2
12 Reviews
4.2

12 Reviews

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12 Reviews of Chris Martinez

August 10, 2024

Dealership Rating
Employee Rating

I’m so so happy with my purchase and my dealer. I live 3 hours away from the Mercedes Dealership and Waleed made the process so easy, he went above and beyond his duties and I got exactly what I wa More

by marceladovalina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Waleed Al Qahtani

Aug 12, 2024

Mercedes-Benz of San Antonio responded

Hi marceladovalina, . We're grateful for your support! Visit us again soon for more outstanding experiences. Sincerely, Chris Martinez cmartinez@mbofsa.com

July 24, 2024

Dealership Rating
Employee Rating

Tyler J and Steve B are excellent. They are very professional and I appreciate them. More

by GDMARTINEZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Lauer

Jul 25, 2024

Mercedes-Benz of San Antonio responded

Thank you! Tyler and Steve appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 08, 2024

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Employee Rating

Great customer service, very friendly. And fully explained what needs to be done with the car as it being served service. Keeping in touch with the customer on the timeline of the car be More

by CIL_GAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Garcia , Tyler Jorden

Jul 08, 2024

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

June 24, 2024

Dealership Rating
Employee Rating

My experience at MB of SA was phenomenal. Vanessa Khan and her sales managers worked tirelessly to get me the best deal possible on the vehicle that I wanted. The finance team is top notch. More

by NCUDE2250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Khan, Waleed Al Qahtani

Jun 24, 2024

Mercedes-Benz of San Antonio responded

It's great to hear that Vanessa and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 16, 2024

Dealership Rating
Employee Rating

Tyler your service advisor knowledge of service has been wonderful. He was very patient in explaining service problems. More

by CBOSCHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Tucker

Jun 17, 2024

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Tyler here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 09, 2024

Dealership Rating
Employee Rating

Sales manager said he would take $500 off price . He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it per More

by mikestone1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark De La Fuente, Daniel Lauer, Laura Martinez , My finance guy did an exceptional job I don't see his name but he was friendly and nice good experience in finance.

Jun 11, 2024

Mercedes-Benz of San Antonio responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris Martinez General Manager

June 08, 2024

Dealership Rating
Employee Rating

Ryan was truly professional taking care of home delivery of my new vehicle needs. Thank you, Ryan More

by boonna49
Recommend Dealer
Yes

Other Employees Tagged: Ryan Williams

Jun 09, 2024

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad Ryan had the opportunity to work with you and thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be positive. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

June 07, 2024

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Employee Rating

Great experience, friendly service advisor, fair pricing. I would recommend this dealership to others. Thanks More

by SCOUP.DOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Simmons

Jun 09, 2024

Mercedes-Benz of San Antonio responded

Thank you so much, Douglas, for your kind words and for leaving us this wonderful feedback! Chris Martinez General Manager

May 25, 2024

Dealership Rating
Employee Rating

As long as you get Corey for your service manager you will be in good shape. More

by DSIUNGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Khan , Russell Frier

May 29, 2024

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words for Corey, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

May 25, 2024

Dealership Rating
Employee Rating

Top notch service I’d highly recommend to anyone that owns a Mercedes. No complaints! More

by leekathy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Lauer

May 29, 2024

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chris Martinez General Manager

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