Chris Martin
Chris Martin at Matthews Ford

Chris Martin

Service Advisor

Matthews Ford

175 E Main St.
Norwich, NY 13815

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5.0
28 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

5.0

28 Reviews

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28 Reviews of Chris Martin

September 28, 2025

Dealership Rating
Employee Rating

Was very happy with service. staff was friendly and helpful. WORK WAS done that was required More

by 1JUDYSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman

Sep 29, 2025

Matthews Ford responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 18, 2025

Dealership Rating
Employee Rating

I enjoyed doing business with Ramsey and Matthews Ford. I've bought three vehicles from Matthews and wouldn't hesitate to buy another. My only disappointment is the vehicle came with only one key and More

by MATTGROSS
Purchase Time
Recommend Dealer
Yes
Apr 18, 2025

Matthews Ford responded

Hello- Thank you for taking the time you took to let us know about your experience at our dealership. We appreciate your trust and look forward to serving you again soon!

April 16, 2025

Dealership Rating
Employee Rating

Best service definitely the most helpful in the situation would definitely buy another car from Ramseys G More

by cjcalderon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Ramseys. We appreciate your kind words and look forward to serving you again in the future.

April 15, 2025

Dealership Rating
Employee Rating

Ramseys was totally amazing ,great job I'm very happy with my purchase. Would definitely recommend matthews ford More

by julieannpendell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Ramseys Gonzalez

Apr 16, 2025

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramseys. Congratulations on your new vehicle! We appreciate your kind words.

April 14, 2025

Dealership Rating
Employee Rating

Above and beyond my expectations. Honest and friendly service. I am very Thankful for good local service! More

by susanblpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman , John Mendolia

Apr 15, 2025

Matthews Ford responded

Hi Susan- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Dealership Rating
Employee Rating

Always excellent service , attention to detail, impeccable personal treatment and respect by all employees. Thank you More

by pab1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman

Apr 04, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

April 03, 2025

Dealership Rating
Employee Rating

Ramsey was friendly and knowledgeable. Honest and have a good service department. They have good deals. More

by MATTGROSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Matthews Ford responded

Hi Matt-We’re so glad to hear you had a great experience with Rhamses! We appreciate your business and hope you enjoy your new ride!

February 26, 2025

Dealership Rating
Employee Rating

Great service,kind and quick to get the work done. I will continue to use this dealer More

by worlockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 13, 2025

Dealership Rating
Employee Rating

have been waiting over 2 months for repair. first told was a backordered part. then waiting on communication with ford co. tech people. Now back to waiting on backordered part again. When we ha More

by NOFLACK1149
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2025

Matthews Ford responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

January 28, 2025

Dealership Rating
Employee Rating

They always get the job done right! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! More

by r_kilborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

1

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