Chris Lowenthal | Page 6

While I was excited about purchasing a 2020 Jeep Wrangler Unlimited Rubicon, my experience at the dealership was unfortunately typical and left me questioning whether I’ll go back to buying and negotiating o Unlimited Rubicon, my experience at the dealership was unfortunately typical and left me questioning whether I’ll go back to buying and negotiating online for future vehicles. I initially inquired about the Jeep via email and was told it had a "factory lift kit." Though I suspected this was likely inaccurate, I remained interested and drove roughly 100 miles to see the Jeep in person. Upon inspection, it was clear the Jeep had a cheap aftermarket Pro-Comp lift kit rather than the factory option. While this wasn't a deal-breaker for me, as I had plans to upgrade the parts later, it was disappointing to be misinformed. During the test drive, I was allowed to drive on a small, limited route, which didn’t provide a true sense of the vehicle's performance. At the time, I was in a bit of a rush as it was one of the few manual transmission Rubicons with the basic options I was seeking. I ended up making a deal and traded my 2014 Rubicon for the 2020 model. However, it wasn’t until I started the drive home that I noticed a major issue—the speedometer was significantly inaccurate. My phone’s GPS showed my speed was 8-10 mph slower than what the Jeep's speedometer was reading. This meant the odometer was also off, as the Jeep’s computer had not been updated after the lift kit and 37” tires were installed. As a result, the odometer reading is likely understated, and it's impossible to know the actual mileage. At this point, I’ve only had the Jeep for a few days, but this speedometer issue is by far the most egregious. The dealership also didn’t include a second key during negotiations, which was disappointing. Overall, I regret making the deal, and while I take ownership of my part in the process, I wish I had been more cautious and better informed. For anyone considering this dealership, I’d suggest being very thorough and asking plenty of questions. More

by Justin Busen Verified Customer Verified Customer

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5 hours to buy a car. I got played…during negotiations I was told “Mark” was a sales manager, but it was really just a salesman pressing on me. xxxxxxxx sales move. I got played…during negotiations I was told “Mark” was a sales manager, but it was really just a salesman pressing on me. xxxxxxxx sales move. More

by capozzacontracting Verified Customer Verified Customer

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Right from the start Chris was very helpful with everything. Great service. Great people to work with everything. Great service. Great people to work with More

by piersonshipping Verified Customer Verified Customer

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We got through in less than five hours , that’s amazing we didn’t have any problems going place to shop when you need good service we didn’t have any problems going place to shop when you need good service More

by josephslatoya2 Verified Customer Verified Customer

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From the minute I waked into this dealership. . the stafff was so nice in welcoming me there..Chris ..Maria.. Alex and Alberto was the nicest people I ever I ever talked to.. I would highly recomm . the stafff was so nice in welcoming me there..Chris ..Maria.. Alex and Alberto was the nicest people I ever I ever talked to.. I would highly recommend this dealership to everyone.. such a pleasant experience from beginning to end….. More

by theresamarvelli Verified Customer Verified Customer

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Larry & Chris were above and beyond one more time! !!! yes, one more time!!!! it's my second time dealing with both on my Jeeps purchases, they both rock!!!, great sales advisors, they make you feel li !!! yes, one more time!!!! it's my second time dealing with both on my Jeeps purchases, they both rock!!!, great sales advisors, they make you feel like you have no pressure at all, making your experience stress free and relax, giving you a piece of mind on your important next move. Thanks guys... one more time!!!! Ozzie Martinez - Finance Mngr. was very knowledgeable with all PPW and finance explanations. More

by paulchiriboga Verified Customer Verified Customer

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It was clean and the staff were friendly and courteous. On a professional level? Super On a professional level? Super More

by BELLETANYAC Verified Customer Verified Customer

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Although I didn't officially buy the vehicle Chris the salesman is very generous and kind. salesman is very generous and kind. More

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I had an exceptional experience at Arrigo Sawgrass in Tamarac, thanks to Larry and Chris Lowenthal, two of the best sales consultants I’ve ever worked with. They were an absolute pleasure to deal with, Tamarac, thanks to Larry and Chris Lowenthal, two of the best sales consultants I’ve ever worked with. They were an absolute pleasure to deal with, making the purchase of my Tesla smooth as silk! Their professionalism, knowledge, and friendly demeanor made the entire process seamless and enjoyable. A big thank you also goes to Leslie Sanchez, the finance manager, who was extremely helpful and a joy to work with. Her expertise and approachability added to the overall positive experience. Kudos to the outstanding staff at Arrigo for their excellent service! This was truly a great car-buying experience, and I highly recommend them to anyone looking for top-notch service. Chris Katsoufis More

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I knew what I wanted and he helped me get it. In love with my Jeep and very happy with how it all worked out. Thanks Arrigo. I’d say see you again soon but, I’m keeping this Jeep until it retires In love with my Jeep and very happy with how it all worked out. Thanks Arrigo. I’d say see you again soon but, I’m keeping this Jeep until it retires!!! More

by jeepnboston69 Verified Customer Verified Customer

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