Chris Lowenthal | Page 75

Super Nice, not pushy at all, such a pleasant experience. Chris Lowenthal is the LEAST pushy salesman of all time. So pleasant to deal with!!! John Riley was just as nice and pleasant to deal with in Finance Chris Lowenthal is the LEAST pushy salesman of all time. So pleasant to deal with!!! John Riley was just as nice and pleasant to deal with in Finance!!! Tyler did a good job on Delivery. This place is great! I would definitely recommend going there!!! More

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Purchase of new Jeep Grand Cherokee Overland Pros - salesman Chris Lowenthal was great. Cared about us and helped us find the right car. He personally cleaned off some marks for us, helped us tra Pros - salesman Chris Lowenthal was great. Cared about us and helped us find the right car. He personally cleaned off some marks for us, helped us transfer over our belongings from our old car, swapped over the license plate, helped us with information that the insurance company needed. He really went out of his way to make sure we were being taken care of. None of the cons are a reflection on Chris. He was readily available whenever I had needed him on the phone prior to coming in to the dealership. He provided us with water and snacks to make us comfortable. This should be provided free of charge by the dealership but he was buying it from the vending machine with his own money. The dealership has a lot of inventory - you will find what you are looking for. Their dealer fees are low - we paid $799 total for all the usual nonsense they add on. Their prices are fair. We got the deal we were looking to make (eventually). Cons - it's the usual performance. Took 7 hours to buy a car! So antiquated. Test drive was around the block. They expect you to make a $40,000 purchase decision based on 5 minutes in the car. Their initial offer for our trade was $13,400. After 3 rounds of negotiation, we agreed on $15,500. Why do they have to put you through this aggravation? Give us your best price right away and let's make a deal. The price on their car was $45,450. They came in at $40,707. We agreed at $39,200. Again, 3 rounds of negotiation with the "closer" Don. Why do they have to go backwards and forwards to the managers at the desk? It's such an outdated system. They pretend they are negotiating on our behalf. Just put me in front of the person who can make a decision and I'll do my own negotiating. I like to think I am smarter than the average car salesman. We had to wait over an hour to see the finance guy. What's his job? To sell warranties that you don't need when you are buying a new car. Oh, and to get you a 3.4% interest rate that was 50 basis points higher than I had already secured at my credit union. And finally - the delivery guy! Matt Diamond. This guy is very weird. All he had to do was give us the owner's manual and a flashlight that had been removed from the trunk. I thought the delivery guy would take you through the features of the car. No - he just sits in his office being weird. Again - more time wasted. Best advice - do your research. Pick out the car you are interested in and make sure they have it at the dealership you are visiting. They pull cars from multiple locations so you have to confirm your car is there. Have them work on your appraisal while you are test driving cars. This way you're not wasting time later waiting for the used car's manager's offer. Have other appraisals in writing - it is negotiation power (we had 2 other offers that made their initial offer look stupid). Play dealers off against each other but do it over the phone. You don't have to spend hours at the dealership. We knew the car we wanted and the price we were willing to pay. We had other dealerships who had given us their best price so we had negotiating power. Yet it all still took 7 hours. Be prepared for a long day. Take snacks and water. Don't negotiate on an empty stomach and don't get tired. They will try to wear you down. You need your A game. More

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We had an excellent experience with all staff members. We had an excellent experience and a good job to all the people we had contact with. I will recommend this dealership to my friends. We had an excellent experience and a good job to all the people we had contact with. I will recommend this dealership to my friends. More

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The Salesman Saved the Day! I was on my way to another Fiat dealer and decided to stop in at Arrigo Fiat. to check inventory. Chris was patient with my questions and knowledgeabl I was on my way to another Fiat dealer and decided to stop in at Arrigo Fiat. to check inventory. Chris was patient with my questions and knowledgeable about the Fiat features. I was happy to see a Fiat in a color that was acceptable. It did come with extra features, (I am a repeat buyer) but Chris took the time to explain their benefits. More

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Great customer service! Love my new Fiat 500X! Chris Lowenthat was great to work with. He was very knowledgable and friendly. If you're looking for a new vehicle, check out A Love my new Fiat 500X! Chris Lowenthat was great to work with. He was very knowledgable and friendly. If you're looking for a new vehicle, check out Arrigo and ask for Chris Lowenthal!! More

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Arrigo very dishonest I went into the dealership to buy the 2500 series cargo van we came to terms on numbers of what the vehicle would cost shook hands with the salesman I went into the dealership to buy the 2500 series cargo van we came to terms on numbers of what the vehicle would cost shook hands with the salesman and the manager went back to sign papers the following day and I raise the price $2000 not very good business like More

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