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Chris Johnston
Chris Johnston at Volkswagen of Duluth
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Chris Johnston

GM

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.8
36 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

34 yrs, 1 mo

4.8

36 Reviews

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36 Reviews of Chris Johnston

March 19, 2025

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Employee Rating

I had a pleasant experience with VW Duluth. The staff was helpful and knowledgeable. Making the purchase quick and painless. Would recommend to anyone in the Duluth area looking for a VW. More

by cathy_wartgow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Lumsden

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Mar 19, 2025

Volkswagen of Duluth responded

Thank you for your great review! We're glad to hear that our team made your purchase quick and hassle-free. Enjoy your new VW, and let us know if we can assist you in the future!

March 18, 2025

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Very pleased with their professionalism, patience, suggestions, and response to questions. They were also very thorough. More

by rj.ames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Lumsden , Andy Pegelow

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Mar 18, 2025

Volkswagen of Duluth responded

Thank you for your kind words! We're glad to hear that our team’s professionalism and thorough approach made for a great experience. We appreciate your support and look forward to assisting you again in the future!

February 13, 2025

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Employee Rating

Do not spend any money here. Worst place ever. Wasted time, money, and now filing a lawsuit against them! More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Morphew, Jake Kukowski, Malcolm Lumsden, Matthew Austin, David Dorman, Jason Wall, Darnell Goggleye, Markus Reinke-Mullenix

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Feb 13, 2025

Volkswagen of Duluth responded

We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.

December 15, 2024

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Great selection of new and used vehicles staff is knowledgeable and friendly. Would definitely shop here again. More

by pfspride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Lumsden , Andy Pegelow

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Dec 16, 2024

Volkswagen of Duluth responded

Thank you for the wonderful review! We’re so glad you enjoyed our selection of vehicles and found our team to be knowledgeable and friendly. We truly appreciate your kind words and look forward to helping you again in the future. Happy driving!

December 06, 2024

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I couldn’t be happier with my recent VW purchase! The entire experience was seamless from start to finish, thanks to the top-notch service provided by the team. They were knowledgeable and attentive More

by Cassie.ernest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Malcolm Lumsden

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Dec 06, 2024

Volkswagen of Duluth responded

Thank you for the amazing review! We’re thrilled to hear that you had such a seamless and stress-free car-buying experience with us. Our team takes pride in going above and beyond to help our customers find their perfect vehicle, and it’s wonderful to know we exceeded your expectations. Enjoy your new VW, and thank you for your recommendation—we look forward to serving you again in the future!

August 13, 2024

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Pleasent, quick and efficient buying experience. Listened to me and worked to fulfill my needs. Highly reccomended. More

by joel.adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew , Serina Sprecco

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Aug 13, 2024

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant, quick, and efficient buying experience with us at VW of Duluth. It's our priority to listen to our customers and work hard to fulfill their needs. Your recommendation means a lot to us. If there's anything more we can do for you, don't hesitate to reach out. We look forward to serving you again in the future!

August 13, 2024

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Always a pleasure to come to a place that makes you feel welcomed. Top notch. More

by joejtford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Rob Hakala, Daniel Huffman, Malcolm Lumsden , Andy Pegelow, Serina Sprecco

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Aug 14, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you feel welcomed and valued every time you visit. Your satisfaction is our top priority, and we can’t wait to have the pleasure of serving you again soon.

July 30, 2024

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Excellent service from VW of Duluth. My issue was resolved and they are top notch service! I will recommend VW of Duluth to my friends if they are in the market for a new car. More

by ann.prestidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola, Tyler Morphew, John Barber, Bill Fronckiewicz, Jake Kukowski , Amber Blaylock, Andy Pegelow, Aviana Skytta, Serina Sprecco

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Aug 02, 2024

Volkswagen of Duluth responded

We're sorry to hear about your recent experience at our dealership. We strive to provide excellent customer service, and it's disappointing to learn that we fell short during your visit. We appreciate your feedback and take it seriously as it helps us improve. We'll address this with our team to ensure better service in the future. Please don't hesitate to reach out if there's anything we can do to make it right. Thank you for bringing this to our attention.

June 18, 2024

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Extremely easy to work with. Made the process seamless. Got us in a car and on our way in no time. I would highly recommend working with them. More

by Amysappington40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola , Andy Pegelow

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Jun 21, 2024

Volkswagen of Duluth responded

We are thrilled to hear about your positive experience at VW of Duluth! Our team is dedicated to making the car buying process as seamless and efficient as possible. It's wonderful to know that we succeeded in getting you into your new car quickly and without hassle. We truly appreciate your recommendation and are here for any future needs you may have. Enjoy your new vehicle, and thank you for choosing VW of Duluth! Best regards, The VW of Duluth Team

April 27, 2024

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Employee Rating

I appreciated the availability of the staff and the professionalism. I liked the shirt and hat I got as well. More

by Kdejavu777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keaton Gressman, Michelle Rice, Serina Sprecco

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Apr 29, 2024

Volkswagen of Duluth responded

Thank you for sharing your experience! We're glad you appreciated our staff's availability and professionalism at VW of Duluth. It’s great to hear you liked the shirt and hat too! We look forward to continuing to provide you with excellent service on your future visits.

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