Chris Howard
Chris Howard at Mazda of Elk Grove

Chris Howard | Page 12

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.6
155 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

27 yrs, 11 mos

4.6

155 Reviews

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155 Reviews of Chris Howard

February 19, 2024

Dealership Rating
Employee Rating

I always come here for my services. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. More

by NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Mazda of Elk Grove responded

Thank you so much for leaving your 5-star review! We are so happy to hear Chris and the rest of the team was able to provide exceptional service! Looking forward to assisting you again in the future.

February 03, 2024

Dealership Rating
Employee Rating

Garrett was amazing he was very honest & even tried to help me get into a newer model that was gorgeous but even tho I walked out with my original vehicle he helped make the process smooth & even helped m More

by Dalumpiawrapper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bayan, Garrett Oxnaes

Feb 05, 2024

Mazda of Elk Grove responded

We are so happy to know Garrett, David and Chris have been so attentive and helpful during your car-buying process! ! We love to make sure our customers are always taken care of, every step of the way. Thank you for taking the time to share your 5-star review and we look forward to a long-lasting relationship!

January 20, 2024

Dealership Rating
Employee Rating

The Mazda team did great with my vehicle, trusted them with my new car and they took care of it. Great alignment and quick responsive time. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra , Billy Shields

Jan 22, 2024

Mazda of Elk Grove responded

Steve, Thank you for your 5-star review with us! We are so glad that our team was able to help you and take great care of you and your vehicle. We truly appreciate you and your business with us!

January 14, 2024

Dealership Rating
Employee Rating

Garrett in sales and Chris in service are amazing. Garrett is my go to sales guy, any time I need a vehicle I call him. He goes way above and beyond for his clients. When I need maintenance, Chris alw More

by Shannonreece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes

Jan 15, 2024

Mazda of Elk Grove responded

Thank you for your kind words! We are so glad to hear that Garrett and Chris have been able to help you and go above and beyond for you and give you great customer service. We truly appreciate you and your business with us and wish you many more happy miles!

December 09, 2023

Dealership Rating
Employee Rating

I had an appointment at Mazda to have my tires installed with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here More

by Jane.truong
Service Time
Recommend Dealer
No
Dec 12, 2023

Mazda of Elk Grove responded

Jane, This is Billy Shields, Service Manager here at Mazda Elk Grove. I sincerely apologize for the wait. We truly value your business and appreciate your feedback. I will use this as a learning tool for my team to ensure we're communicating proper timeframes for services. If there is anything I can do to regain your trust, please give me a call at 916-405-5068.

November 28, 2023

Dealership Rating
Employee Rating

Quick service. 45 minutes. Love the video inspection. Courtesy service. Will be back next time More

by Ryfong48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Mazda of Elk Grove responded

Thank you for your kind words! We are so happy to hear that you enjoyed the service and your experience working with our team. We truly appreciate you and your business with us!

October 28, 2023

Dealership Rating
Employee Rating

This dealership has one of the best service departments I have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chri More

by clavenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Mazda of Elk Grove responded

Clavenna, Thank you for your loyal business with us! We are so happy to hear that Chris and Billy have been able to take such great care of you and your Mazdas and give you 5-star service every time. We are so glad to have them as part of our team. We truly value you and your business with us!

September 19, 2023

Dealership Rating
Employee Rating

The staff is very professional and courteous. The car buying process was very easy. I would recommend my Mazda of Elk Grove to anyone. More

by bbarstis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo, David Greenly, Garrett Oxnaes

Sep 20, 2023

Mazda of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! We are so happy to hear that our team was able to show you just how easy the car-buying process can be. It's so important to us to give all our clients the best customer service and we are glad that you were able to see that. We look forward to seeing you in a couple of months for your included first oil change!

July 27, 2023

Dealership Rating
Employee Rating

We have always been super happy with the service dept. Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have recei More

by conniebladh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Mazda of Elk Grove responded

Connie, Thank you so much for taking the time to share your kind words with us! We are so happy to hear that Chris was able to give you such 5-star service. We truly appreciate you and your business with us!

July 24, 2023

Dealership Rating
Employee Rating

Jon made the buying experience easy and we really enjoyed his honesty and willingness to work with us. He was attentive to our needs and helped us with selecting the perfect CX-5 for us. I highly recommend More

by Conrad
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, David Renard

Jul 25, 2023

Mazda of Elk Grove responded

Conrad, Congratulations on your new CX-5, what a great choice! Thank you for taking the time to share your 5-star review with us. We are so happy to hear that Jon was able to help you and give you such great customer service. Wishing you many happy miles!

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