Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman | Page 8

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.7
150 Reviews
4.7

150 Reviews

Write a Review

150 Reviews of Chris Grossman

April 01, 2025

Dealership Rating
Employee Rating

Great service. Chris Grossman is always helpful and fabulous. HOWEVER, the day after my $1500+ service, I received a coupon for $150 off services. Really? More

by peghollenback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2025

Dealership Rating
Employee Rating

Chris Grossman is always helpful in explaining what needs to be done, how to do it and what it costs. He's the best! More

by sandi.t74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

They kept my car 4 days to replace the alternator and then charged me more than anyone else would have. Worst brake job I ever had.all4 wheels made noise for years. I paid $200.00 to true up the rotors More

by buckeyebob123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 27, 2025

Dealership Rating
Employee Rating

Indeed Great service and professional service support. I commend Chris. He is Extremely very good and professional. More

by adeyanju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 24, 2025

Dealership Rating
Employee Rating

I have been purchasing my new cars at Toyota Direct for many, many years. I stay because of the service - the service is excellent. The Service Team, led by Chris Grossman is trustworthy, efficient and a More

by prh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman , Pattie Street, Candy

March 24, 2025

Dealership Rating
Employee Rating

Upcharged me for transmission fluid. oil change was a reasonable price. Also made me pay for tire rotation even though I bought my tires from them. I believe there is a deal for free tir More

by marak317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 07, 2025

Dealership Rating
Employee Rating

I have been with Toyota for over 30 or more years. Best car dealer ever More

by dnatasha19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2025

Dealership Rating
Employee Rating

He did an excellent job answering my questions and fixing my problem. He is a very good member of a very well organized shop. More

by epollyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cottone

February 18, 2025

Dealership Rating
Employee Rating

Where is the replacement battery for my Camry Hybrid? This is my second week waiting for it. More

by jerryw115
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2025

Dealership Rating
Employee Rating

I came in for diagnostics. Worst experience. I advise everyone to go elsewhere to avoid any inconvenience. More

by warraich722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
...
8
...

Dealership Inventory (129 Vehicles)

new 2026 Toyota C-HR car, priced at $40,537
2026 Toyota C-HR
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,121
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota Highlander car, priced at $48,985
2026 Toyota Highlander
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Prius Plug-In Hybrid car, priced at $42,868
2026 Toyota Prius Plug-In Hybrid
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma Hybrid car, priced at $52,377
2026 Toyota Tacoma Hybrid
new
Supersonic Red exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $32,413
2026 Toyota Camry
new
Underground exterior
Automatic
All-wheel Drive