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Chris Granados
Chris Granados at Empire Nissan of Hillside
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Chris Granados

Service Advisor

Empire Nissan of Hillside

56 US-22
Hillside, NJ 07205

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4.5
392 Reviews

Dealership Experience

11 yrs, 1 mo

Specialties & Trainings

Nissan Certified

4.5

392 Reviews

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392 Reviews of Chris Granados

February 05, 2025

Dealership Rating
Employee Rating

Chris was very professional and took care my vehicle needs. I look forward to future servicing. More

by Isaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Empire Nissan of Hillside responded

Isaiah, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Chris will be thrilled to hear your very kind words, thank you. We look forward to seeing you again when it is time for your next service.

January 17, 2025

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Employee Rating

Technicians did not know the bleeding procedure for a clutch. They looked up the technical manual and still failed at performing the procedure correctly. They caused the clutch slave to fail completely l More

by Rehana.Kissoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 24, 2025

Empire Nissan of Hillside responded

Rehana, We regret to hear that you are displeased with your recent experience with us. Thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to our Service Manager, Jose Landaverde at (973)969-3384 or Email:jlandaverde@eagny.com. Thank you and Safe travels!

December 20, 2024

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Employee Rating

Took my car to get tires change and they provide great service, Amazing service!!! Chris was fantastic and knowledgeable. More

by Georgesoberal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Empire Nissan of Hillside responded

George, Providing immaculate service is so important to us here at Empire Nissan of Hillside and we are glad that Chris's efforts could meet your satisfaction! We are thrilled to know that he was fantastic and knowledgeable. We wish you safe travels until we meet again!

September 17, 2024

Dealership Rating
Employee Rating

Great customer service, all staff are knowledgeable in their field. Everyone friendly and the service was quick and efficient. No surprises. More

by Genevieandujar94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paco Ramirez , Roberto Santiago

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Sep 19, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

September 08, 2024

Dealership Rating
Employee Rating

Nice service everyone was nice and treated me well my car was serviced with out a problem More

by 1gloria45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Isaiah Groomes, Sasha Ordonez, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla

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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 07, 2024

Dealership Rating
Employee Rating

Rating service only. Reliable service keeps you informed when you waiting or sends you home when extended repair is necessary. More

by CONNIECOLLINS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to rate our dealership. We are glad that our team takes great care of you and keeps you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 07, 2024

Dealership Rating
Employee Rating

EMPIRE HILLSIDE NISSAN SERVICE CENTER IS ONE OF THE MOST TALENTED USER FRIENDLY CENTERS I EVER EXPERIENCED TECHNICIANS AND THE WHOLE STAFF TAKES THEIR JOBS SERIOUSLY. I DEAL WITH BROOMFIELD NISSAN AS WELL T More

by MYLIFE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Austin Jr Nwaigwe, Isaiah Groomes, Sasha Ordonez, Kanaan El Helou , Maria Martinez, Maria Navarro, Rich Padilla, Chris Granados is my guy he takes good care of me.

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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for your amazing review! It is an honor to know how confident you are in our efforts, and we are so glad that our team consistently provides you with top-notch service. We look forward to continue serving you and your automotive needs with our best care in your visits to come! Safe travels.

Sep 16, 2024

MYLIFE1026 responded

You guys and gals earned it. I appreciate you and the staff.

September 05, 2024

Dealership Rating
Employee Rating

They are very professional about the way,they run the shop and I truly appreciate the service I always get when I come,thanks for everything. More

by Lovell Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin, Isaiah Groomes, Sasha Ordonez

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Sep 16, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service and we look forward to continue serving you and your automotive needs with our best care in your visits to come!

September 04, 2024

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Employee Rating

Empire Nissan has a great car service and customer service to my Nissan Murano, thank you. Yair Gomez, MBA. More

by yair751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Groomes, Sasha Ordonez

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Sep 04, 2024

Empire Nissan of Hillside responded

Yair, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your Nissan Murano needs. We are happy to know that they provided you with great service. Please do not hesitate to let us know how we may be of further service to you.

September 03, 2024

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Employee Rating

The staff is great , I am leasing cars with Nissan for 25 years .Keep up.. More

by christianfamilydaycare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herold Pierre, Jethro Altenor

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Sep 04, 2024

Empire Nissan of Hillside responded

Christian, Providing stellar service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were great. Please drive safely until we meet again. Congratulations on your new vehicle- behalf of the entire team!

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