Chris Goodwin
Chris Goodwin at Lehigh Valley Acura
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Chris Goodwin

Director of Customer Relations

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0
11 Reviews

Dealership Experience

24 yrs, 10 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

5.0

11 Reviews

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11 Reviews of Chris Goodwin

December 14, 2024

Dealership Rating
Employee Rating

Excellent service. They were very punctual today and kept me updated on the status of my vehicle. Would highly recommend More

by A.Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Lehigh Valley Acura responded

We're delighted to hear you had an excellent experience with our team at Lehigh Valley Acura. Thank you for recommending us!

September 23, 2024

Dealership Rating
Employee Rating

Mary Lou is amazing all the way through and through. So communicable and genuine. Couldn't ask for better service. More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright, Eoin Walshe , Mary Lou Poe

Sep 23, 2024

Lehigh Valley Acura responded

Sammy, we're delighted to hear that Mary Lou provided such exceptional service at Lehigh Valley Acura. Thanks for sharing your experience!

September 12, 2024

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Great place. It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended More

by JBerridge_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Lehigh Valley Acura responded

Thanks for the glowing review! We're delighted to hear you had a pleasant experience at Lehigh Valley Acura. Your recommendation means a lot to us!

June 05, 2024

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Very fast service and quality work, very comfortable waiting area as well with great coffee More

by jeremykennethbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Lehigh Valley Acura responded

Thanks for the kind words about our service quality at Lehigh Valley Acura. See you next time!

July 23, 2023

Dealership Rating
Employee Rating

Good price and service. Done in timely manor. Helpful and pleasant to do business with this dealership More

by Ffelchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright, Eoin Walshe, Matthew Jones , Nick Martin, Bronson Miller

Jul 25, 2023

Lehigh Valley Acura responded

We're glad to know you had a positive experience with us at Lehigh Valley Acura! We always aim for efficient service and competitive pricing, we are glad that we could deliver that. Thanks for choosing our dealership, we appreciate your support!

July 11, 2023

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Employee Rating

Kim was so helpful and informative. The dealership worked with me and was honest and thorough throughout the whole process. They made leasing so easy! More

by lagrande.lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Cossman, Matthew Jones, Kim Santana , Zach Kotran

Jul 12, 2023

Lehigh Valley Acura responded

Thank you for the great review! We're glad to hear that Kim and our team at Lehigh Valley Acura provided you with helpful and informative service. We strive to make the leasing process easy, so we appreciate your feedback. Drive safely, and we hope to see you again in the future!

January 14, 2023

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Employee Rating

Service is always friendly and respectful. They do a great job. Car done on time and cleaned More

by Wlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright, William Cossman

February 11, 2020

Dealership Rating

Over Pricing On Service Hello All, Avoid going to this dealer for any Service as this Dealer is OverPriced and is not competitive. i have a 2019 Acura MDX and unfortunatel More

by 4got2ask
Customer Service
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Andrew Wright, Eoin Walshe , Sara from the Appointment and Service Advisor

Feb 11, 2020

Lehigh Valley Acura responded

Mr. Nair - We respectfully disagree with your assertions in this review. Your information is factually inaccurate. When our Service Manager, Mark, tried to explain the differences between the service we quoted and the service that others quoted, the prices were different because you were not doing an "apples to apples" comparison. When he tried to explain this to you, you abruptly ended the call. We are more than happy to review our pricing with you again if you have time to discuss. We are constantly surveying the market place to ensure our prices are competitive. Again, we are sorry to learn of your dissatisfaction, but we respectfully disagree with the inaccurate contents of this review. We are happy to revisit with you at anytime. Sincerely - Andrew Wright, Vice President

May 10, 2017

Dealership Rating

Excellent Service Had my 2016 MDX in for an inspection. In no time at all, the inspection was done and all my questions and concerns were addressed. More

by Chars Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright , Not sure what his name was in service department

April 05, 2017

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Employee Rating

excellent service I have now leased a second Acura from this dealership and the service has always been timely and expertly completed the first time. The service repor More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
1

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