Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 9

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
600 Reviews

Languages Spoken

English English

4.4

600 Reviews

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600 Reviews of Chris Figueredo

June 19, 2025

Dealership Rating
Employee Rating

My Tues 2p first oil change and one tire replacement took 4.5 hours and the free wash would have extended the time, which is beyond ridiculous. Capri was nice enough but it would have been nice to receive at More

by AURIMORR1S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

Jun 22, 2025

Nissan of Torrance responded

Hello Auri, we sincerely apologize for the extended wait time during your recent visit. The delay was caused due to our tire machine being in use at the time, and we understand that you should've been advised that the wait time would be longer. We also want to apologize for the oversight in not properly adjusting the tire pressure on your new tire and the hood not being fully latched. We recognize how serious these issues are and appreciate you bringing them to our attention. Safety is our top priority, and we regret that we fell short. This was discussed with our Service Manager, and he did advise that it had already been addressed and handled internally to ensure this does not happen again. We are actively working on training and oversight to prevent similar situations in the future. We truly value your feedback and your business. Please feel free to reach out to us directly if there is anything further we can do to make things right. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2025

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Employee Rating

When the time comes to change your brakes, oil, or service your engine Torrance Nissan actually makes those icky - yucky mandatory chores pleasant. Take it from someone thats been around. More

by morose2032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra , Richard Burns, Jimmy Vasquez

Jun 18, 2025

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with our service team! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2025

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Employee Rating

He was very knowledgeable about the repairs and very attentive to my requests during his busy schedule More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

Jun 18, 2025

Nissan of Torrance responded

Hi Kay, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2025

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Employee Rating

My Nissan pathfinder has been nothing but trouble since the day I bought it. The service department was Indifferent to the problems and one of them lied about the repair work being completed. I will never More

by DAMIAN.CHAMBERLIN.79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Burns, Jimmy Vasquez

Jun 18, 2025

Nissan of Torrance responded

Hello Damian, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (310) 536-4000 x2225 when you have a chance. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2025

Dealership Rating
Employee Rating

This place offers great service. I’ve been coming here for years and I’m also kept updated on the status of my vehicle through videos showing its condition. They even point out areas More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

Jun 13, 2025

Nissan of Torrance responded

Hello Jonathan, we are very happy we could provide you with such a positive experience! I's experiences like yours that really keep our team motivated! Thank you again for leaving us this response. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2025

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Employee Rating

Greatest, wouldn't go anywhere else. .so good so great I am very very happy More

by DOSTRES_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns, Jimmy Vasquez, Don't know the other guys

Jun 07, 2025

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance and for your wonderful review. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2025

Dealership Rating
Employee Rating

Amazing She was wonderful, she made sure that I was and good. In all aspects and remained professional More

by AALVAREZ1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Capri Blas, Jimmy Vasquez

Jun 07, 2025

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2025

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Employee Rating

Excellent customer service. I bring my car to Nissan of Torrance for service and repair. More

by MSMDLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Nissan of Torrance responded

We are glad to hear we delivered such an excellent experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 30, 2025

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Employee Rating

Dealer did everything I asked them to do. The rep that took down my information didn’t seem like he wanted to be there. All though it was really busy, the rep taking down what needs to be don More

by RANDY.H.LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Nissan of Torrance responded

Hello Randy, thank you for taking the time to let us know how we did. We appreciate your constructive feedback and have made note of it. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 30, 2025

Dealership Rating
Employee Rating

I like to do maintenance there because they are friendly and do their job perfectly More

by Fady Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Nissan of Torrance responded

Hello Fady Awad, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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