It was absolutely terrible service in all my Nissan
experience. Oil change cost 280 dollars
experience. Oil change cost 280 dollars
More
by GARDENAGAL
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
Nissan of Torrance responded
Hello, thank you for bringing this matter to our attention, unfortunately based on your username on this review we were unable to find you in our database. We are disappointed to hear that your visit was anything but pleasant. Based on the information provided sounds like you paid for a diagnostic, this is far from our price range for oil changes. We would like the opportunity to further discuss as we believe this amount is an error. Please contact us at your earliest convenience at 310-536-4000 x2225 or x2249, we look forward to hearing from you.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I had a great experience and would highly recommend.
Everyone was very friendly and professional.
Everyone was very friendly and professional.
More
by LANIDAC
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2025 -
Nissan of Torrance responded
Hi Lanidac, thank you so much for your positive comments about Nissan of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Nissan of Torrance has always provided me with excellent
service. With Marcel, he's helped me out multiple times, and has always made sure my vehicle was washed/vacuumed after each visit.
service. With Marcel, he's helped me out multiple times, and has always made sure my vehicle was washed/vacuumed after each visit.
More
by MARCUSMOSSETTE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marcell Saavedra
, Capri Blas, Richard Burns, David Campos, Jimmy Vasquez
May 21, 2025 -
Nissan of Torrance responded
Hello Marcus, we appreciate your positive review about your recent experience with us! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We can't wait to see you again, have a great day.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Great location great people great work.
Always friendly and always welcoming. Chris did a job from meeting at the door until say good bye at the end
Always friendly and always welcoming. Chris did a job from meeting at the door until say good bye at the end
More
by JANINERILEYCONTACTS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jimmy Vasquez
May 19, 2025 -
Nissan of Torrance responded
Hello Janine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We hope you have a great day!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Jimmy is always wonderful when I come in service my car.
He is very patient and attentive, and makes sure that I understand everything before I leave. The dealership is also really wonderful. They always ch
He is very patient and attentive, and makes sure that I understand everything before I leave. The dealership is also really wonderful. They always check on you and make sure everything‘s OK when you’re there. It is a very comfortable space to wait in while you’re waiting for your car to be serviced.
More
by DYARDENIOT
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marcell Saavedra
, Capri Blas, Richard Burns, David Campos, Jimmy Vasquez
May 19, 2025 -
Nissan of Torrance responded
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I have been a loyal customer of Nissan of Torrance since
2019 when I purchased my pre-owned Rogue Sport. The customer service team is warm,friendly, and helpful . Service team is consistently attentive and
2019 when I purchased my pre-owned Rogue Sport. The customer service team is warm,friendly, and helpful . Service team is consistently attentive and professional.
More
by BXM2407
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jimmy Vasquez
May 08, 2025 -
Nissan of Torrance responded
Thank you for your loyalty to Nissan of Torrance. We're glad to hear we always deliver such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I love this dealership they do such a good job on
everything from service to buying
everything from service to buying
More
by RENEETYRELL
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2025 -
Nissan of Torrance responded
Hello Renee, thanks for your praise and kind comments about our team. Your satisfaction is our top priority. Thank you again for the great review!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Very helpful.
Was able to get what i needed done and something extra. Explained everything thoroughly and was very communicative
Was able to get what i needed done and something extra. Explained everything thoroughly and was very communicative
More
by PEREZ.FAVIOLA06
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Nissan of Torrance responded
Hello Faviola, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy to hear that the work needed on your vehicle was completed. Communication is key, and we are glad that the work performed was explained thoroughly.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Great service and happy with this dealership.
The service department is always helpful with regular maintenance and service on our vehicle.
The service department is always helpful with regular maintenance and service on our vehicle.
More
by ElaineLaRue
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Richard Burns
Apr 30, 2025 -
Nissan of Torrance responded
Hello Elaine, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I really like this dealer, is fast service and it was my
second time with Richard Burds, great person, kind etc. But I do have a comment about Chris Figueredo, he needs to work on customer service, how to t
second time with Richard Burds, great person, kind etc. But I do have a comment about Chris Figueredo, he needs to work on customer service, how to treat new people coming in to the dealer, was my second time and he didn’t welcome me, he just told me wait a second, i asked him can i wait here and he said any were you like. But the point here is the way he answer.
More
by ORELLANAALMA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Richard Burns
Apr 30, 2025 -
Nissan of Torrance responded
Hello Alma, thank you for your sincere feedback regarding your experience. We agree that Richard is wonderful and always great to deal with. In regard to Chris, he is one of our most requested Advisors as well, we are not too sure what happened, but we will address this with him as our customer satisfaction is our top priority. Thank you and have a fantastic day!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager