I recently Torrance Nissan service department, and I
wanted to commend the Chris, service manager, for his exceptional service. He was friendly, professional, and made the entire experience seamless.
wanted to commend the Chris, service manager, for his exceptional service. He was friendly, professional, and made the entire experience seamless. I felt valued and well taken care of throughout the process.
Thank you for the excellent service!
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by EDDIE.SARRIA59
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2025 -
Nissan of Torrance responded
Hello Eddie, thank you for your praise and kind comments about our team. We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Marcell was very friendly knowledgeable and professional.
He made my experience 5 star.
Thank you Dave
He made my experience 5 star.
Thank you Dave
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by DEDEROSE
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2025 -
Nissan of Torrance responded
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional, we can do for you. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Got a good service thru your staff Mr.
Cris. The waiting time is too much.
Cris. The waiting time is too much.
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by JOE_BALUYUTXXX
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Capri Blas
Mar 30, 2025 -
Nissan of Torrance responded
Hello Joe, thank you; we appreciate your feedback! We are glad that Chris provided a good experience and apologize for the longer than expected wait time. We are always more than happy to assist you if anything else comes up. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Chris was the repair agent I dealt with during the car
was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working wit
was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working with him
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by Frankie
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Nissan of Torrance responded
Hello Frankie, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Chris was great.
The car was serviced and ready when promised. It was also washed.
The car was serviced and ready when promised. It was also washed.
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by joyce
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jimmy Vasquez
Mar 26, 2025 -
Nissan of Torrance responded
Hello Joyce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Until the next time we meet, take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Chris was very attentive with updates on progress made on
my car until it was completed. He gets 5 stars all around!
my car until it was completed. He gets 5 stars all around!
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by RYANLEBARON8
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Nissan of Torrance responded
Hello Ryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. It is experiences like yours that really keep our team motivated! We do hope we can be of assistance in the future. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
It was my first time at your store.
I appreciated Chris’s thoroughness. Your store will be my first choice with any future issues. Thank you.
I appreciated Chris’s thoroughness. Your store will be my first choice with any future issues. Thank you.
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by Dfgrass
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2025 -
Nissan of Torrance responded
Hello, thank you; we appreciate you choosing Nissan of Torrance for your vehicle needs. We are always more than happy to assist you if anything else comes up. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Did not fix the problem the first time had to
Come in
again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle.
again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle.
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by Nissan
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marcell Saavedra
, Capri Blas, Richard Burns, David Campos, Jimmy Vasquez
Mar 20, 2025 -
Nissan of Torrance responded
We are disappointed to hear that you did not have a more positive experience. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience. We look forward to hearing from you.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Some service reps lack customer service as Ive noticed
from my past experience. However, Capri was very good.
from my past experience. However, Capri was very good.
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by RONJBO57
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marcell Saavedra
, Capri Blas, Richard Burns, David Campos, Jimmy Vasquez
Mar 20, 2025 -
Nissan of Torrance responded
Hello Ron, thank you for taking the time to tell us about your experience with our team. We are disappointed to hear that your past experience was not the best. However, I am happy to hear that Capri was able to turn your experience around and make it a positive one. We're looking forward to your next visit with us!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Good good good good good good good good good ok ok ok ok
ok ok
ok ok
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by KARNA_11
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jimmy Vasquez
Mar 16, 2025 -
Nissan of Torrance responded
Hello Karna, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to see you soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
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