Chris Estrada

Good service. Great communication. Great lobby with snacks. Will recommend to other Hyundai owners.. Thank you Great communication. Great lobby with snacks. Will recommend to other Hyundai owners.. Thank you More

by DISP744 Verified Customer Verified Customer

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Got there early and they moved pretty fast even washed my car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hu car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hurt your back More

by DALELATHAM61 Verified Customer Verified Customer

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Horrible experience will never buy a car from your company again Service sucks and Downey facility was the worse company again Service sucks and Downey facility was the worse More

by EROPZ Verified Customer Verified Customer

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All the staff are friendly in the service department cris it's so nice and very helpful thank you it's so nice and very helpful thank you More

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They do a great job and have great snacks and drinks. Very friendly and free Lyfts home and back are very Convenient. Very friendly and free Lyfts home and back are very Convenient. More

by JAQ77 Verified Customer Verified Customer

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Satisfecha por su amabilidad gracias a todos por ser muy amables sigan adelante con sus proyectos very happy amables sigan adelante con sus proyectos very happy More

by ARACELIDOMINGUEZ66 Verified Customer Verified Customer

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Great service and excellent customer service And good luck on the new job today as well and thank you very much for your service luck on the new job today as well and thank you very much for your service More

by arvelazquez70 Verified Customer Verified Customer

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Christian is first class rep. Easy to talk too. Honest and always came over to keep me posted on what was going on time wise. Easy to talk too. Honest and always came over to keep me posted on what was going on time wise. More

by maurices52 Verified Customer Verified Customer

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Customer service was great. Love the handouts given to explain the services needed. Great job! Love the handouts given to explain the services needed. Great job! More

by jazhaynes12 Verified Customer Verified Customer

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I took my Hyundai NEXO to the service center, and three days later, they called me to say that they didn't have the necessary authorization documents to repair the vehicle. This was a complete waste of my days later, they called me to say that they didn't have the necessary authorization documents to repair the vehicle. This was a complete waste of my time. In America, time = money, and as a customer, I shouldn't have to deal with such inconvenience. If a company causes inconvenience to its customers, it should compensate for it with a gesture. You send out customer satisfaction surveys to understand customer experiences, but the truth is, an unhappy customer is live advertisement for dissatisfaction. My advice to you: always value your customers and make them feel appreciated. The first step to achieving this is through employee training. Well-trained and knowledgeable employees improve customer satisfaction and help maintain the company’s reputation. Remember, customer experience is the most valuable investment a business can make. The only thing that made me happy throughout the process was the refreshments in your office. My children enjoyed them and were happy. Also, the employee handling our paperwork was very friendly and tried to assist us. However, at the end of the day, I had a service experience with no results. More

by savas iren Verified Customer Verified Customer

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