Chris Estrada
Chris Estrada at Downey Hyundai

Chris Estrada

Service Advisor

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
202 Reviews
4.4

202 Reviews

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202 Reviews of Chris Estrada

January 06, 2026

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The Hyundai team was very helpful and informative, very friendly and made sure i was comfortable with my visit More

by mightysnorlax
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 04, 2026

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I get my car serviced here because the do a good job on it !! Always with courtesy and recommendations for anything my car may need !! More

by SPIKEYANDMARLA
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2026

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 31, 2025

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Overall, I would rate them an 8 out of 10. Some employees are very friendly, while a few of the reception staff could be more welcoming. There is room for improvement in ensuring vehicles are More

by denesita44
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Recommend Dealer
Yes

Other Employees Tagged: Ray Malhotra

Jan 04, 2026

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino if you would like to discuss one on one.

December 28, 2025

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Very great customer service. Everyone was nice and welcoming and made sure to get down to what the issue was with the car and made sure to get it fixed and they were gracious eno More

by BDEH91
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Recommend Dealer
Yes
Dec 28, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 27, 2025

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Excellent customer service every single time I get my car serviced there. Staff greets me with a smile and a a hello. Love getting my car serviced there . More

by JENNYRAMIREZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor , Jordan and Tony are the best !!!

Dec 27, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 27, 2025

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Chris was knowledgeable, friendly and made sure to keep us up to date with the status of our vehicle. More

by Sammyv917
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2025

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 23, 2025

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Have not heard anything back about my car bad communication and lies here they tried making me trade my car in and ask for a huge down payment More

by GOMEZJOSEPG936
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Recommend Dealer
No
Dec 23, 2025

Downey Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication regarding your vehicle, as this is not the experience we aim to provide. We understand how frustrating it is not to receive timely updates, and we regret any confusion or misinformation you may have encountered during the process. There was never an intention to mislead you, and we apologize if our discussions about trade-in options and down payment requirements were not clearly explained or came across as pressure. Transparency and clear communication are very important to us. We would appreciate the opportunity to address your concerns directly and provide clarity on the status of your car. Please contact us so we can work toward a resolution and improve your experience.

December 12, 2025

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Great team, job took 3hours wife was accommodated with a shuttle and was picked up at a near mall, made it enjoyable for her. When car was ready I got a call to pick up wife from the mall. Thank you team More

by JJGAMBOA
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2025

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 06, 2025

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Great staff very helpful good experience I will definitely go back if I need too More

by ERNESTOG
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Recommend Dealer
Yes
Dec 06, 2025

Downey Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 05, 2025

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Employee Rating

las personas no ayudan ala gente en ese dealer es muy malo el servicio que dan despues de que compras un carro More

by ESTEFANIFIGUEROA918
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Dec 08, 2025

Downey Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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