Chris Eckert

Holm Automotive Center Inc responded

Our sincerest apologies for not getting you acclimated with the features in your new GMC Canyon. We understand how frustrating it can be when changing vehicles doesn't go smoothly and want you to know there is always assistance here for you. Please reach out to Chris Eckert or stop by the store at your leisure any time you have a concern or would like insight to a feature on your truck. Your open and candid feedback serves as testament to why it's so important for our staff to make every effort needed during vehicle delivery and explaining new features. We appreciate the high ranking review despite the problems and inconvenience encountered. We'll look forward to spending time with you as it becomes aligned with your schedule and thank you for your business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, Alan, for your continued loyalty to Holm Automotive Center! We're delighted to hear that you consistently receive great service and vehicles from us. Your satisfaction is our top priority, and we're committed to providing the best possible experience for all of our customers. We appreciate your business and look forward to serving you in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words about Chris! We're thrilled to hear that you had a positive experience at Holm Automotive Center. Our team is committed to making the car-buying process as smooth and efficient as possible. We appreciate your business and look forward to serving you in the future.   Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that our team made you feel like a valued customer. Your satisfaction is our top priority, and we're committed to providing the best possible experience for all of our customers. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the awesome review and kind words about Chris Eckert. Chris definitely embodies the true spirit of our core values turning inquires into meaningful engagement to find what's best for our clients. We look forward to serving up your complimentary maintenance and thank you again for shopping at Holm Automotive Center! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear that you had a positive experience finding the perfect SUV at Holm Automotive Center. Our team is committed to providing a personalized and patient experience for every customer. Thank you for choosing Holm Automotive Center and for taking the time to share your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Greetings Dave, Nothing makes us happier than knowing we are your go to company for all things automotive. Thank you for the continued patronage and support. We look forward to seeing you back soon for your complimentary maintenance! Safe travels this fall! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your amazing review of Holm Automotive Center! We're thrilled to hear that you had such a positive experience with Chris, Chuck, and William. We appreciate your kind words about their friendly service and attention to detail. Our goal is to provide exceptional customer care in every area of our business, and it's rewarding to know that we've exceeded your expectations. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Dear porkstork1, We apologize for the inconvenience you experienced with your pickup. We understand that having your vehicle returned dirty is frustrating, and we take full responsibility. We also value your feedback and will be sure to address this issue with our team to ensure it doesn't happen again. Gary and his technicians are committed to providing the highest level of workmanship and customer satisfaction. I'm certain he will reach out to you once he receives the review. Again, our sincerest apologies as we review service order and technicians involved. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the stellar review! We're thrilled to hear that Chris Eckert provided you with an amazing car-buying experience! It's wonderful to know that your trust in Holm Automotive Center has led you to purchase four vehicles from us. At Holm Automotive Center, we strive to create meaningful re lationships with our customers based on trust, fairness, value, and quality. We're delighted that Chris and our team were able to exceed your expectations. Thank you for taking the time to share your positive feedback. We look forward to serving you again in the future! Sincerely, The Holm Automotive Team of Abilene