Chris Clem | Page 59

My service experience is always excellent Over the past 9 years we have had experiences with several dealerships in the West County and St. Louis area. By far the best dealership for BMW sales Over the past 9 years we have had experiences with several dealerships in the West County and St. Louis area. By far the best dealership for BMW sales and service is Autohaus. We travel quite a distance to have our service done at Autohaus, but it's worth it. Chris Clem, my service advisor, is always very helpful and courteous and gets me in and out quickly. He provides a car when I need it and keeps me posted and updated on my service and any pricing changes. The rest of the staff is equally kind and polite and very pleasant, always. From the young men that greet me when I arrive and bring me my cleaned car when I return to the office manager that checks me out, I couldn't be more pleased with my experience every time I visit the dealership. Purchasing a vehicle is equally as enjoyable. More

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Outstanding Service I have used Autohaus BMW, to service my X6, for over 5 years and am always impressed with the level of personal service I receive. I work with Chris C I have used Autohaus BMW, to service my X6, for over 5 years and am always impressed with the level of personal service I receive. I work with Chris Clem and he always makes it so easy. His attention to detail and communication are impeccable! I would highly recommend Autohaus BMW to anyone looking for BMW service. Keep up the good work! More

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Amazing experience! My experience was awesome from the beginning to the end! The staff at Autohaus is amazing. I'd highly recommend my salesman, Renard LaSane to any and My experience was awesome from the beginning to the end! The staff at Autohaus is amazing. I'd highly recommend my salesman, Renard LaSane to any and everybody. Financing with Rick at the end was also easy and quick. I can't imagine buying a car anywhere else in the future! More

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Service Experience As my 535xi was about to reach the maintenance warranty limit at 100,000 miles I brought the car in for a quick check up. Autohaus took care of every As my 535xi was about to reach the maintenance warranty limit at 100,000 miles I brought the car in for a quick check up. Autohaus took care of everything they possibly could under the warranty and even changed the plugs and air filter as a good will gesture. I have worked with Chris Clem on service for my car for several years and he is outstanding at what he does. Always very personable and informative. Chris went over the top on this last visit April 2, 2015. It is a great experience to work with a professional such as Chris. Thank you! More

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FABULOUS!!!!! This is our 12th BMW lease from Autohaus over 18 years, 6 for my husband and 6 for me. Karen Lowery and Joe Emerson are absolutely top notch individu This is our 12th BMW lease from Autohaus over 18 years, 6 for my husband and 6 for me. Karen Lowery and Joe Emerson are absolutely top notch individuals, they are very professional, extremely warm and friendly. We can not imagine owning a vehicle from anyone other than Autohaus BMW. From the sales department to the service department (Chris Clem in the service department is AWESOME!!), every person you encounter is more than willing to help take care of you. This dealership makes leasing or buying a vehicle fun and easy, they take care of all the details for you. More

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great experience Chris is great very reliable, knowledge and helpful. I called him , get the appointment and car loaner and always everything goes well and smooth. I h Chris is great very reliable, knowledge and helpful. I called him , get the appointment and car loaner and always everything goes well and smooth. I highly recommend him. More

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Service Visit This visit was for standard service on my break lines and cabin filter. During the review, some minor additional items were uncovered. Some were nee This visit was for standard service on my break lines and cabin filter. During the review, some minor additional items were uncovered. Some were needing immediate attention and others were things that could be scheduled later. Chris was very helpful in explaining what he recommended to be done now and what could wait. I appreciate him also applying the 10% off labor coupon that was available for my service. More

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Awesome service experience My SUV needed a lot of work. I was very comfortable and confident that I would be satisfied with the outcome. I have an older X3 BMW and now it dr My SUV needed a lot of work. I was very comfortable and confident that I would be satisfied with the outcome. I have an older X3 BMW and now it drives like a dream. More

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X5 Diesel Emissions visit and oil/filter change These guys and particularly Chris Clem in Service and Dennis Schaffner in Sales always make you feel like you are the ONLY customer they have. When yo These guys and particularly Chris Clem in Service and Dennis Schaffner in Sales always make you feel like you are the ONLY customer they have. When you pay the permium for a BMW, these guys really make you feel like you get value in return. . If I had one complaint it would be on the X5 Diesel. I would dearly love for this message to get to the President of BMW USA. . We love the vehicle but the maintenance cost outside of the maintenance agreement we paid dearly for is frequent and too high and mostly out of pocket. This is a BMW. Its not supposed to be expensive to maintain because of the exceptional engineering. I know the EPA has made it impossible for anyone to build a reliable diesel engine in this country. What burns my feathers, is that none of this is covered by the maintenance warranty we bought and I will never buy another maintenance warranty again from BMW. You are better off covering your routine maintenance out of your pocket, it is much cheaper. . John Hanekamp More

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Excellent Customer Service Chris Clem is a true professional and keeps the lines of communication perfectly open. My vehicle is always completed ahead of schedule and confidant Chris Clem is a true professional and keeps the lines of communication perfectly open. My vehicle is always completed ahead of schedule and confidant the job was done right More

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