Chris Clem | Page 58

simple and easy I have dealt with Brett Midgley since my first BMW 3 series sedan in 2008, then on to a 2011, and now my 2015. Every experience has been a painless en I have dealt with Brett Midgley since my first BMW 3 series sedan in 2008, then on to a 2011, and now my 2015. Every experience has been a painless endeavor. My friendship with Brett has also grown with each car lease and/or purchase, to the point where he has even reached out to me, as in vehicles coming into the dealership (could of had the first 4 series coupe in STL) or potential service vehicles soon to be on the market. Professional and courteous always, I am sure this will not be the last new BMW I drive. More

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Great Service! We had multiple issues that needed attention, a blown tire, windshield replacement, cosmetic rim touch ups and engine factory recall work. Chris Cle We had multiple issues that needed attention, a blown tire, windshield replacement, cosmetic rim touch ups and engine factory recall work. Chris Clem was great to work with! He is very pleasant and professional, he provided a clear timeline and called with daily updates. He also coordinated all of the work between the service and body shops so it was completely seemless for us. This is the second time we worked with Chris and has been fantastic both times! More

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Another Great Experience We are fortunate to work with Chris Clem when we visit the dealership. He always treats us with respect and ensures we understand the work that will We are fortunate to work with Chris Clem when we visit the dealership. He always treats us with respect and ensures we understand the work that will be performed. During my most recent visit he explained the problem and worked with Victor Richards to resolve. More

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Great experience! I've dealt with Chris Clem every time I've taken my car to be serviced. He helps make the experience of getting my vehicle serviced painless, and is I've dealt with Chris Clem every time I've taken my car to be serviced. He helps make the experience of getting my vehicle serviced painless, and is one of the contributing factors to why I keep coming back to Autohaus. The customer support is great, Autohaus has been able to accommodate my every need. The work done is top notch and I wouldn't take my vehicle anywhere else. More

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Best Service Experience Customer satisfaction at its best. From the first phone to the end of service. Courtesy calls and given a car to use while car was in service. I was c Customer satisfaction at its best. From the first phone to the end of service. Courtesy calls and given a car to use while car was in service. I was constantly updated on the service of my car (daily). Ms. Jennifer contacted warranty companies, gave me suggestions on what to do with options to make my decisions and life easy. By the time the car was ready it was in great shape not to mention the courtesy interior and exterior cleaning and I had my new license plates put on the car for free. More

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Superior Service Chris Clem and the service team at Autohaus were amazing. I brought my car in to fix the a/c blower fan. They could not readily identify the problem, Chris Clem and the service team at Autohaus were amazing. I brought my car in to fix the a/c blower fan. They could not readily identify the problem, but continued to hunt for it and eventually discovered the root cause. The part was ordered and replaced the next day. Chris was wonderful to work with! I would definitely recommend Autohaus BMW to anyone looking for exceptional service. More

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Outstanding customer service! Chris Clem, Service Advisor, provided excellent customer service and kept me fully informed every step of the way. While professional customer servic Chris Clem, Service Advisor, provided excellent customer service and kept me fully informed every step of the way. While professional customer service is always expected at a BMW dealership, Chris went beyond the norm to make sure the overall process went smoothly. More

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Customer for life I've always trusted Autohaus BMW, specifically Greg Issitt, with the maintenance of our BMWs. Our household is on our third BMW and we continue to co I've always trusted Autohaus BMW, specifically Greg Issitt, with the maintenance of our BMWs. Our household is on our third BMW and we continue to come to Autohaus because of the trust Greg has established when advising us on what needs to be done with our cars. Autohaus always treats us with the best service experience and communicates quickly and effectively to explain any issues or problems that come up during auto service. I would (and have) recommended Autohaus to friends and co-workers due to the top level of service they provide. More

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Always good I came in for a routine emissions test. I was In and out in 45 min with car washed looking good. Chris is on it every time. I came in for a routine emissions test. I was In and out in 45 min with car washed looking good. Chris is on it every time. More

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Awesome Service Advisor After I purchased my BMW, I decided to conduct research to locate the best service site in the St. Louis area; and discovered Autohaus BMW was the one After I purchased my BMW, I decided to conduct research to locate the best service site in the St. Louis area; and discovered Autohaus BMW was the one. As a result, my experience with Autohaus BMW Service Department has been great. Nonetheless, I attribute much to the outstanding service I received from an awesome service advisor, Chris Clem. Chris is exceptional and very knowledgeable. He is extremely helpful and professional in providing me with the best possible solutions and advice. He is very courteous, as has been my experience with everyone I encounter at the Autohaus site. However, for me personally, Chris goes that extra mile and it is most appreciated. To give an examply of how I feel about Chris, I needed to schedule a service call as soon as possible; I was informed Chris would be out for a few days and Idecided to wait until his return. Why...because I feel comfortable and trust Chris to handle my concerns and needs. A very important quality to me. So, hats off to Autohaus BMW...Chris Clem is the best. More

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