Chris Caro
Chris Caro at Goudy Honda
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Chris Caro

Service Manager

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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rated
24 Reviews

Dealership Experience

32 yrs, 1 mo

Industry Experience

34 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

24 Reviews

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24 Reviews of Chris Caro

September 28, 2024

Dealership Rating
Employee Rating

Very experienced staff and the best technicians around! I've been to other dealers that don't even come close! More

by c.caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2024

Dealership Rating
Employee Rating

I received, unfortunately very unprofessional customer service when I called them numerous amount of times waiting for callbacks that never happened and finally speaking to Ruth the manager after so much More

by Alegriamireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Tieu , Ruth and Carl (salesman) outstanding professionalism

May 06, 2023

Dealership Rating
Employee Rating

Sader and his team, including Leo and Manager always GIVE ME 120%❗️❗️ THEY are professional, nice, quick and love to keep me updated on my cars condition in the sevice shop...thank u sade and THANK U GOUDY H More

by Christyinla1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2023

Goudy Honda responded

Hi there Christyinla1 I am always in awe when our staff gives excellent customer service but to see that you received that same care all around our Service Department says a lot. Thank you so much for taking a few minuets to share your experience with others and us here at the dealership. I hope we continue to earn your trust for many years to come, we appreciate your business and look forward to assisting however we can to make sure your Honda is always in tip top shape!!! Happy motoring from the all of us here at the Goudy Honda Service Drive. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

July 05, 2022

Dealership Rating
Employee Rating

Everyone went above and beyond to get my car service done quickly after I expressed I needed to be at work at a certain time. More

by berenicec7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Ishii

Jul 05, 2022

Goudy Honda responded

Hi there berenicec7 Thank you so much for stopping in and for giving us a quick review! I am glad to see our team is doing everything they can to meet our customers needs. We definitely look forward to seeing more of you in the near future. Happy motoring from all of us here at Goudy Honda Service Department! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 23, 2022

Dealership Rating
Employee Rating

The gentleman who helped me was super helpful. Got me in and out in less than 45 minutes. Really appreciate it. More

by abedi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Ishii

Jun 23, 2022

Goudy Honda responded

Hi there abedi99 Thank you so much for your quick review of our Service Department and some of our amazing Team members who helped you in the process. Customer service is something we take pride in and is our highest importance here at Goudy Honda. We look forward to the next time we can help service you. Wishing you a wonderful Thursday! Happy motoring from the whole crew here at the Service Department and Dealership! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

April 07, 2022

Dealership Rating
Employee Rating

Kate is exceptional! She went above and beyond along with Pete and David to meet my needs. I am very satisfied with Goudy Honda and their sales force and would recommend More

by magster.fig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Goudy Honda responded

Hi magster.fig, I love hearing reviews like yours! It makes me happy to read such positive commentary about our staff here at Goudy Honda! We look forward to serving you in the future as a long time customer from here forward! Happy motoring from Goudy Honda! Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

March 19, 2022

Dealership Rating
Employee Rating

The only issue I had was I had my appointment to drop off and I drove up the appointment line but I still waited a good 20 minutes before I was attended too Everything else went pretty smoothly More

by Birdtom_1998
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 07, 2022

Goudy Honda responded

Dear, Birdtom_1998 Thank you for taking the time to fill out this survey, it definitely help in efforts to know where we can improve on in the future. We will try to be a little quicker at the service line. We hope that you will continue to be a regular customer and we have earned your trust and business in the future. Best Regards, Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

March 04, 2022

Dealership Rating
Employee Rating

Took my Pilot in for a recall on the hood latch. Had to wait a while at check in, but a service person kept me abreast of where I was in the line and apologized for the delay. My car was promised to More

by Gunnernate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sader Gonzalez

February 26, 2022

Dealership Rating
Employee Rating

Excellent Quick service; can't ask for more. Appreciated the timing and helpful services department. Keep it up. More

by All
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sader Gonzalez

Mar 04, 2022

Goudy Honda responded

Hello, Thank you for your great review! We're very happy to hear that you we provided you with great service. If you ever have any questions or concerns, please let us know. We're here to help!

February 17, 2022

Dealership Rating
Employee Rating

PK is excellent. I have bought 3 cars from her in the past 9 months. She is friendly and wentout of her way to help me. She went over every detail of each vehicle mak More

by Happy
Recommend Dealer
Yes

Other Employees Tagged: PK Kugasemrat

Feb 24, 2022

Goudy Honda responded

Hello! Thank you for your wonderful review! We thank you for being a loyal customer and want you to know we truly appreciate your business! We agree, PK is great! She is definitely an asset to Goudy Honda! We look forward to working with you again. In the meantime, if you have any questions or concerns, we are here to help!

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