Chris Blank | Page 2

Ferrari Silicon Valley responded

Guy, thank you for the kind words! We're thrilled to hear Sarah and Madison exceeded your expectations and that you're enjoying the Ferrari Silicon Valley ownership experience - coffee bar and all!

Ferrari Silicon Valley responded

Thank you! We truly appreciate your loyalty and kind words. It's our pleasure to provide a welcoming and personalized experience every time you visit Ferrari Silicon Valley.

Ferrari Silicon Valley responded

Thank you for sharing your experience! We’re honored to have made your first Ferrari purchase the best car-buying experience you’ve ever had. Chris, John, and Frank are thrilled to have been part of this special moment and to have provided you with a welcoming, knowledgeable, and supportive experience. We look forward to assisting you again in the future and welcoming you back to Ferrari Silicon Valley!

Ferrari Silicon Valley responded

Thank you for your feedback and for making Ferrari Silicon Valley your go-to dealership! We’re pleased to hear that our Sales Agents and Service Department provided an engaging experience. If there’s anything we can do to make your next visit a 5-star experience, please don’t hesitate to reach out. We’re here to ensure every visit meets your expectations!

Ferrari Silicon Valley responded

Thank you for the kind words! We’re delighted to hear that Chris provided a seamless experience for your transaction. It’s wonderful to know you enjoyed working with him. And thank you for the recommendation—Canepa is indeed a fantastic destination for classic cars! We look forward to serving you again at Ferrari Silicon Valley.

Ferrari Silicon Valley responded

Thank you for sharing your detailed feedback. We're thrilled to hear that Sarah and our service team have consistently provided you with exemplary service. However, we sincerely apologize for the issues you encountered during your car purchase experience. The lack of communication, the condition of the car, and the errors with the paperwork are unacceptable, and we completely understand your frustration. This is not the standard we strive for, and we will take your feedback seriously to ensure improvements are made. We value your business and hope to restore your confidence in us. Please don’t hesitate to reach out if there's anything further we can do to address your concerns.

Ferrari Silicon Valley responded

Thank you, Bob, for your continued loyalty and trust in Ferrari Silicon Valley. We are honored to have had the opportunity to assist you with the purchase of three Ferraris in the past year and a half. It’s incredibly rewarding to hear that our sales, service, and parts teams have provided you with an unparalleled experience. At Ferrari, we strive for excellence in everything we do, ensuring every client leaves with complete satisfaction. Your trust means everything to us, and we look forward to continuing to exceed your expectations in the future. Forza Ferrari!

Ferrari Silicon Valley responded

Thank you so much for your incredible feedback! We are truly honored to hear that you consider our service the best you've received from any dealership, especially given your extensive experience with different vehicles over the years. It means the world to us that our entire team, from the Manager to the mechanics, has made such a positive impression on you. Your satisfaction is our top priority, and we’re committed to continuing to provide the exceptional service you’ve come to expect. We appreciate your trust and look forward to serving you for many more years to come. Safe driving!

Ferrari Silicon Valley responded

Thank you for sharing your experience! We’re delighted to hear that your visit was pleasant and that our staff was courteous and knowledgeable. It's great to know that you found the accommodations superb while waiting for your car. We strive to make every aspect of your visit as comfortable and seamless as possible. We appreciate your trust and look forward to serving you again in the future. Safe travels!