Chris Bailey

Buyer Beware! Purchased a Ford Mustang 5.0 from Apple Ford paying top dollar, owned for less than 15 days and the AC went out. I lived 7 1/2 hours away from them r Purchased a Ford Mustang 5.0 from Apple Ford paying top dollar, owned for less than 15 days and the AC went out. I lived 7 1/2 hours away from them round trip and asked to have it repaired at a certified Ford dealer locally and at first they said NO and finally after much debate and aggravation, they agreed. Apparently there was a deductible to have it repaired and at first they said they weren't going to pay it and after debating again and again, stating I just received the vehicle, they finally agreed to pay the $100 deductible. I asked to have the car inspected to ensure nothing else was wrong with this newly purchased vehicle and they said if you drive here (7 1/2 hours round trip) we can relook at it, but we won't pay for someone else to do it for us. They literally refused like they were scared someone else would find out something else was wrong. So basically if I wanted it done, I would have to pay for this on my own. Well after getting the AC fixed, 3wks later the AC went out again while my daughter was at college and when calling Apple Ford, they basically said "not our problem" and you have to take it back to the place that said they fixed it. They took "no responsibility" for selling me a broken vehicle and as a consumer told me to deal with it on my own, really. Not to mention this is the General Manager of the dealership! Wow, just wow! This has been an absolute nightmare and I can't understand how legally a dealership can sell you a vehicle with mechanical issues and take no responsibility whatsoever, none! So here I am with a broken vehicle and once again having to coordinate a repair at a separate dealership with no support from the dealer who sold me this BAD APPLE! More

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I wanted to leave a review to warn people not to take anything that either Justin King or Chris Bailey say on the phone or in writing in an email for granted. We negotiated a deal to purchase a truck. anything that either Justin King or Chris Bailey say on the phone or in writing in an email for granted. We negotiated a deal to purchase a truck. We are not local so we scheduled a time to come pick it up, secured a cashiers check for the purchase price and confirmed an appointment the next morning to purchase and pick up the truck. 15 minutes before getting in the car to come purchase the vehicle, we were told they sold the truck from under us. We had offered to sign a bill of sale, hold the truck with a credit card, etc and were told that was not necessary. They are liars and not to be trusted. More

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2019 Ford Edge Jeff Erlich took his time and gave us a great deal. He has continued to contact me to see if I need any more assistance with my new Ford Edge Jeff Erlich took his time and gave us a great deal. He has continued to contact me to see if I need any more assistance with my new Ford Edge More

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Honest Dealership with Excellent Customer Service My husband and I recently purchased a 2019 Ford F-150 King Farm Limited edition Supercrew. The sales people were very helpful and did everything poss My husband and I recently purchased a 2019 Ford F-150 King Farm Limited edition Supercrew. The sales people were very helpful and did everything possible to make the purchase proceed smoothly. All departments were very professional and expedient. Should we decide to buy another vehicle in the future we will definitely be calling the sales team at Apple Ford that assisted us with this transaction. More

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As close to pleasant as buying a new car can be. Buying a new car ranks right next to having a root canal in my book but my recent experience with buying a new Escape proved me wrong. My salesman, J Buying a new car ranks right next to having a root canal in my book but my recent experience with buying a new Escape proved me wrong. My salesman, Jeff Erlich, was courteous and helpful, with no high pressure, During our test drive, he showed nerves of steel. My experience with the finance manager was positive, as well. I owned my old Escape for nine years and was pleased with it I absolutely love the new one. More

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love my new Lincoln extremely personable and respectiful sta I couldnt pick my car up for 3 days it was ready when I said I would come by in perfect condition even though it was raining they tried to keep it as I couldnt pick my car up for 3 days it was ready when I said I would come by in perfect condition even though it was raining they tried to keep it as dry as possible Richard sat in the car for almost an hour explaining all the wonderful features and setting my phone and garage door opener He was very thorough and I appreciated his patience since I am not very tech savvy Chris in finance found me a extenden warrenty I could afford altogether they made me feel very special More

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Totally amazing!! Apple made me and my family feel so comfortable! I purchased not one but two vehicles back to back within the last 2 days! From our salesman Robert Ko Apple made me and my family feel so comfortable! I purchased not one but two vehicles back to back within the last 2 days! From our salesman Robert Koser to Sales Manager Chris and Finance Manager Mike Thomas, each one of them made us feel at home and made sure they got our deals done! Lindsey Dawson was also amazing at explaining each feature I could purchase and getting me set up on my paint and corrosion protection Mr. Koser our salesman was the best salesman we have ever dealt with, he explained all the vehicles features and truly had our best Interest at heart. We are definitely customers for Life! Thank You Apple Ford More

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went in for a brochure, came out with an Edge! Met Steve Meyer and immediately felt at ease discussing the slim possibility of being able to afford a 2017 Edge with our limited, dual income and ret Met Steve Meyer and immediately felt at ease discussing the slim possibility of being able to afford a 2017 Edge with our limited, dual income and retirement looming. He made it possible to drive home a beautiful 2017 Edge within the hour. More

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Awesome Experience From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All From the 2 sales reps I dealt with, to the finance manager l, and to the young lady selling extras, they did a awesome job and do a very nice job! All departments were very professional and know their job responsibilities. I'm in the business also and when I a professional organization, I make sure I point it out. Very very dedicated in what they do and you can tell they are proud what they do! They deserve some kind of reconition because all you hear now a days are bad reviews and I'm sick and tired of people out there complaining about the simplistic things as they should be complaining about themselves. Well done everyone at Apple Ford! Whohooooo! More

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Great experience Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a bre Just bought 2017 F 150 and could not be happier with the total process from website to dealer visit to trade in appraisal and even paperwork was a breeze. Friendly, knowledgeable and even have me advice on where to pick up some after market deals! More

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