Chris Bailey | Page 2

Great place to do business I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sp I was in the market for a SUV. I need to be able to tow jet skis. I spoke with Chip Doetsch. We discussed a 2017 fully optioned Black Ford Explorer Sport with twin turbo V6. The vehicle was ready when I arrived. After a roadtest, a deal was struck. My Explorer was detailed, paint sealed and paperwork signed. I was on my way home in short order. I got a great trade allowance on my 2016 Mustang GT, plus incentives and discounts. This is my second vehicle purchase from Apple Ford and I have always gotten top notch service. More

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Deceptively ambiguous and unprofessional I wanted to buy a new Focus. The sales associate, Skyler, was friendly but moved too quickly toward a sale, only to become sluggish and drawn out duri I wanted to buy a new Focus. The sales associate, Skyler, was friendly but moved too quickly toward a sale, only to become sluggish and drawn out during the negotiations. The negotiations were terrible. I couldn't get a straight answer out of Skyler, who would try and get me caught up in complex pricing schemes using a "three column" approach, and interest rates that seemed to appear out of thin air. The interest rates were just written down on the dealership's letterhead, and the "rebates" were not itemized - they were simply flat, arbitrary deductions. I finally got to speak with the finance manager, Chris Bailey, who, upon sensing my anger and frustration, attempted to calm me down with a very mild voice, yet a dominant demeanor and eye contact that lasted awkwardly long. Extremely bizarre man. I wanted to see the interest rate that the banks offered me, considering I have a 770 credit score, I knew they were lower than the 5% I was being presented. Chris refused to show me what the banks had sent him, and instead said: "You qualified for 2.9 and we added 2 percent on top, Ok?" "But I can charge you whatever I want!" "You're a rude negotiator!" I once again asked to see that in writing, to no avail. Chris walked away from discussions after that point, and we were all heated. I left without buying the car, needless to say. Had they been transparent, I was ready to buy the car. But the lack of transparency and blatant disrespect means I won't offer this dealer my business. Be a skeptic, it pays better. More

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Very happy with this experience He came out to meet us during the deal normal as you would expect. Not in this case we talked and came to an agreement that we would both be happy wit He came out to meet us during the deal normal as you would expect. Not in this case we talked and came to an agreement that we would both be happy with. Not your usual used car manager he was more like a real human being. More

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Stay away from this place This place is all about sneaking warrentys in your purchase . They put a $3388 warranty on my car without ever asking me that I found out later from t This place is all about sneaking warrentys in your purchase . They put a $3388 warranty on my car without ever asking me that I found out later from the bank that my loan was for over 20k when it should of been 17k like I was told by the dealer. They put the warranty in very small print and do not tell you they added it and do not tell you what it includes. They also would rather not sell you the car if you do catch the warranty they sneak in. Better of going to a different dealer then these xxxx bags More

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