Chimeng Cha

Excellent service and product knowledge The dealer had the vehicle that I was looking for. The sales team was very knowledgeable about the vehicle and personable. the vehicle that I was looking for. The sales team was very knowledgeable about the vehicle and personable. More

by SRBELL10 Verified Customer Verified Customer

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Chi went above and beyond to make my car purchase experience fantastic. Chi was dedicated. experience fantastic. Chi was dedicated. More

by MTJRIDER Verified Customer Verified Customer

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Great job Really really good, professional Your outstanding work has truly made a significant difference. outstanding work has truly made a significant difference. More

by OYONTANA Verified Customer Verified Customer

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Almost at the end of securing the lease after paper work was almost filled out and signed the financial manager showed me a paper that I had not filled that Chi may have filled out concerning my score.Appar was almost filled out and signed the financial manager showed me a paper that I had not filled that Chi may have filled out concerning my score.Apparently it was not high enough to secure the monthly lease cost we just agree to.At that point I would have walked out but he came back with the price I had just agreed to.Then after we went to his office to finish signing forms he asks me about gap insurance.The other thing I was not happy with was Chi did not go over the how the car worked and the features. He just set the screen up with my phone. More

by LINDABUCHS Verified Customer Verified Customer

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Very professional and easy to get a deal done Great experience and would recommend to others experience and would recommend to others More

by JOHNJHA Verified Customer Verified Customer

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Friendly, efficient, knowledgeable and well organized service department .A smooth customer experience with our 2021 Highlander. service department .A smooth customer experience with our 2021 Highlander. More

by WCKEVIN Verified Customer Verified Customer

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Everything went great when purchasing our new vehicle. Not 5 stars due to mandatory modifications - not given a choice if we wanted them or not, just told they are added to the cost. Not 5 stars due to mandatory modifications - not given a choice if we wanted them or not, just told they are added to the cost. More

by AY_1235 Verified Customer Verified Customer

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Chi was a very knowledgeable salesman. He really let me look at a few cars. I was a bit interested in and test drive them all and then answer questions and made life easy when I picked one He really let me look at a few cars. I was a bit interested in and test drive them all and then answer questions and made life easy when I picked one to purchase. More

by LISAWADE Verified Customer Verified Customer

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Problem after a problem, non helpful, poor customer service, takes forever to look at the car service, takes forever to look at the car More

by MJ_ZAGALA Verified Customer Verified Customer

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Chi was incredibly helpful during the entire process of buying our 2025 Highlander hybrid. He found the trim and color inside/outside that we had been looking for. Kept us informed of the vehicle status wh buying our 2025 Highlander hybrid. He found the trim and color inside/outside that we had been looking for. Kept us informed of the vehicle status while waiting for delivery. More

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