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Cheyenne Fonseca

Overview Reviews (105) Inventory (462)

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Cheyenne Fonseca

sales

Coral Springs Kia

9330 W Atlantic Blvd
Coral Springs, FL 33071

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4.9

105 Reviews

Overview Reviews (105) Inventory (462)

Dealership Experience

6 yrs, 3 mos

Languages Spoken

English

Spanish

4.9

105 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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105 Reviews of Cheyenne Fonseca

July 31, 2025

Dealership Rating

Employee Rating

Cheyenne was knowledgeable, patient, and pressure free, which made car buying easy and stress‑free. which made car buying easy and stress‑free. More

by ANGELA.BOLANOS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Balkiss , Carlos Salas

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Jul 31, 2025 -

Coral Springs Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Coral Springs Kia! Petri Seppanen Kia General Sales Manager

July 14, 2025

Dealership Rating

Employee Rating

The customer service was a 10 out of 10. They were very helpful. Would recommend to everyone. They were very helpful. Would recommend to everyone. More

by NATOYATTAYLOR

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 14, 2025 -

Coral Springs Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Kia. Petri Seppanen Kia General Sales Manager

July 13, 2025

Dealership Rating

Employee Rating

Amazing service! Peter made sure to make my experience in buying my first car extraordinary!!! Peter made sure to make my experience in buying my first car extraordinary!!! More

by KENDRALEE102

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Farinas, John Porpora, Juan Carlos Lopez, Peter Mehrhoff, Ibrahim Talje

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Jul 13, 2025 -

Coral Springs Kia responded

Kendra, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Kia! Petri Seppanen Kia General Sales Manager

July 04, 2025

Dealership Rating

Employee Rating

Everyone involved in the sale was very professional and friendly, I am happy with my Kia Sportage. friendly, I am happy with my Kia Sportage. More

by PATRIKSEGOVIA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis

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Jul 04, 2025 -

Coral Springs Kia responded

July 04, 2025

Dealership Rating

Employee Rating

Cheyenne Fonseca the salesperson was excellent The finance person & insurance verifier need basic customer service training. I asked that finance person not go thru ‘extras’ as we’re not interested, h finance person & insurance verifier need basic customer service training. I asked that finance person not go thru ‘extras’ as we’re not interested, he became rude & raised his voice & continued on about compliance. It seems their compliance is to go thru the extras & waste your time. Insurance person has yet to learn to face or turn to the customer who is asking for assistance. Seems she couldn’t be bothered to look up from her desk; her responses were addressed to her table/desk. More

by Purchaser

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Recommend Dealer

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Jul 07, 2025 -

Coral Springs Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

June 24, 2025

Dealership Rating

Employee Rating

Cheyenne was great and Carlos was a huge help. I am very happy with the service I am very happy with the service More

by Barchibald2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 24, 2025 -

Coral Springs Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Petri Seppanen Kia General Sales Manager

June 15, 2025

Dealership Rating

Employee Rating

A family member referred me to Kia when I went in, I did let them know exactly what I was able to finance and they got me as close as they possibly could. Miguel and finance person were fantastic. I will de let them know exactly what I was able to finance and they got me as close as they possibly could. Miguel and finance person were fantastic. I will definitely go back. Thank you. More

by TLPIKALA14

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Farinas

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Jun 15, 2025 -

Coral Springs Kia responded

Thanks for sharing about your experience with Coral Springs Kia. We appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

June 06, 2025

Dealership Rating

Employee Rating

Management and staff were very proffessional and courteous. They worked with me to strike a deal that we could both be satisfied with. courteous. They worked with me to strike a deal that we could both be satisfied with. More

by PIPER12334

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Miguel Farinas, Sam Balkiss , Cameron Hawkes, Andrew Jimenez

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Jun 06, 2025 -

Coral Springs Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

May 26, 2025

Dealership Rating

Employee Rating

I am very satisfied with the services provided in general, it was an excellent service, they are very professional and deserve the highest rating. general, it was an excellent service, they are very professional and deserve the highest rating. More

by pedrocubasalud

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Farinas, John Porpora, Sam Balkiss

Report | Print

May 27, 2025 -

Coral Springs Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Petri Seppanen Kia General Sales Manager

May 14, 2025

Dealership Rating

Employee Rating

They were very warm, helpful, understanding and kind. They work with you Thank you much They work with you Thank you much More

by cherryann King

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Farinas, Tala Abdelmajid, Mikhael Thompson, Sam Balkiss, Juan Carlos Lopez, Jose Saint-Vil, Ibrahim Talje , Sebastian Calle

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May 14, 2025 -

Coral Springs Kia responded

Here at Coral Springs Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Petri Seppanen Kia General Sales Manager

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