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Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
59 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.9

59 Reviews

Write a Review

59 Reviews of Chelsea Jose

September 05, 2025

Dealership Rating
Employee Rating

I had a warranty issue with my 1 year old Escalade and as usual Chelsea got me right in and out. Treated like family. Very happy with my service. More

by SCOTTDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Scott! I'm thrilled to hear that Chelsea provided you with excellent service regarding your Escalade's warranty issue. At Mark Christopher Auto Center, we strive to treat every customer like family, and it’s great to know you felt that during your visit. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 31, 2025

Dealership Rating
Employee Rating

My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2025

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Employee Rating

Car is up and running like new, took a lil while but it’s all good now More

by JOELMADRID1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Aug 28, 2025

Mark Christopher Auto Center responded

Thank you for your review, Joel! We appreciate your patience during the process and are glad to hear that your car is running like new now. If you have any further questions or need assistance, feel free to reach out to us at Mark Christopher Auto Center. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2025

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Employee Rating

Brought my CTS in for service on the pop-up navigation but unfortunately GM no longer makes this replacement part, but Chelsea recommended and called a 3rd party vendor that is a mobile unit that will be More

by hartofharts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! I'm happy to know that Chelsea was able to assist you with your CTS service and find a solution for the pop-up navigation issue. We appreciate your positive feedback and are always here to help. We look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2025

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Employee Rating

I am pleased with the service I received. Excellent people from Chelsea to the casher department. More

by DRASROD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I'm glad to hear that you were pleased with the service you received at Mark Christopher Auto Center. It’s great to know that Chelsea and our cashier department made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2025

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Employee Rating

Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours More

by KARENANGUIANO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Aug 10, 2025

Mark Christopher Auto Center responded

I truly appreciate your time in sharing your feedback, Karen. It's great to hear that our staff was helpful and attentive during your visit at Mark Christopher Auto Center. Our team understands that a 4-hour wait can be lengthy, and we're continually looking for ways to improve our service timelines. We appreciate your patience and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2025

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Employee Rating

Chelsea is remarkable. She is the primary reason I remain Loyal to MC. Her professionalism and knowledge is second to none. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Mark Christopher Auto Center responded

Thank you for your review, James! I am pleased to hear that Chelsea has made such a positive impact on your experience at Mark Christopher Auto Center. Her professionalism and knowledge truly set her apart. We appreciate your loyalty and look forward to assisting you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 01, 2025

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Employee Rating

chelsea jose is exceptional. she is very knowledgable and responsive. her expertise and professionalism is the reason i remain loyal to mark christopher More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, James! I am glad to hear that Chelsea provided you with exceptional service and that her expertise and professionalism keep you loyal to Mark Christopher Auto Center. If you have other concerns or questions that you would like to discuss, feel free to reach out to us. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Employee Rating

Always a great experience never a bad time one of the reasons I come here More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes, Joe Lopez

Report | Print
Jul 24, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

Dealership Rating
Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez, Javier Juarez, Cesar Luna, Juan Fletes

Report | Print
Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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