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Chelsea Johnson
Refer Me
66 Reviews
Dealership Experience
5 yrs, 6 mos
Industry Experience
8 yrs, 1 mo
Specialties & Trainings
customer service
66 Reviews
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66 Reviews of Chelsea Johnson
October 12, 2024
Toyota of Brookfield went out of their way to complete a trade in and new lease deal of my 2024 Toyota Tacoma TRD Sport. My salesperson Nick Terranova was patient and transparent along the way along with s trade in and new lease deal of my 2024 Toyota Tacoma TRD Sport. My salesperson Nick Terranova was patient and transparent along the way along with sales manager Chelsea who really made the deal happen! As I had to wait for the vehicle to arrive which took two months, Nick kept in constant communication with me which was very refreshing. To my surprise the vehicle that ended up coming in had way more options on it then I asked for, but Nick and Chelsea were able to make it fit into the budget constraints I had asked for. Amazing experience and I highly recommend the dealership, especially Nick and Chelsea to work with! More
by Jtburton62682
Other Employees Tagged: Taras Girnyy, Nick Terranova
September 28, 2024
Horrific experience buying a vehicle. Placed a down payment…. Awaited the vehicle - 2 months. Not only did they never obtain the vehicle. Never communicated their inability to do so. Placed a down payment…. Awaited the vehicle - 2 months. Not only did they never obtain the vehicle. Never communicated their inability to do so. Eventually had to go find another option with help of Toyota brand management. MY initial deposit was held until I finally disputed with my card holder. Just excuse after excuse. Salesman quit/fired. Manager failed to pick up the order after that. No calls. No emails. Poor communication. Avoid at all costs. Plenty of other quality Toyota dealerships in town. More
by TRDPro
March 26, 2024
Shout out to Nick Terranova for helping with purchasing my HighLander! I love it!! Also, the extra attention you gave me when I could figure out my CarPlay. I came back a week later and you had it up an my HighLander! I love it!! Also, the extra attention you gave me when I could figure out my CarPlay. I came back a week later and you had it up and running in 2 minutes. Thank you!!! More
by carolynbell
Other Employees Tagged: Zak Yanasak, Nick Terranova , Brad
March 09, 2024
Toyota of Brookfield is a fantastic Dealership. My sales consultant Nicholas Terranova made the entire process of buying a car simple and stress free. He was extremely knowledgeable and helpful the My sales consultant Nicholas Terranova made the entire process of buying a car simple and stress free. He was extremely knowledgeable and helpful the entire time. Zero regrets here, if you’re in the market for a new or certified used toyota this is the spot! Shout out to the Nicholas snd the entire team, thanks for making my car buying experience a great one! More
by ToyotaEnjoyer24
Other Employees Tagged: Taras Girnyy, Nick Terranova, Zach Schuett
February 03, 2024
We had the utmost best experience at Toyota Brookfield. Everyone was so helpful and knowledgeable. They did their absolute best to meet us where we needed to be in terms of numbers. Everyone was so helpful and knowledgeable. They did their absolute best to meet us where we needed to be in terms of numbers. More
by Sraeh88
Other Employees Tagged: Chris Sberna, Nick Terranova
February 03, 2024
We have bought multiple vehicles from this dealer and have worked with us every single time. They are upfront, honest and willing to bend over backwards. If you want a Toyota…get it from here. have worked with us every single time. They are upfront, honest and willing to bend over backwards. If you want a Toyota…get it from here. More
by magnomag
Other Employees Tagged: Chris Sberna, Nick Terranova
December 21, 2023
Took care of my car and special wants. Did a great PPC and C Coat too. Did a great PPC and C Coat too. More
by Turkey365
Other Employees Tagged: Taras Girnyy, Nick Terranova , Jordan Yang
January 25, 2023
Sweet, nice and knowledgeable! Answered questions and did not push purchase. If you’re looking for a car! She’ll be the one to go to! Answered questions and did not push purchase. If you’re looking for a car! She’ll be the one to go to! More
by Houaher
Other Employees Tagged: Chris Sberna
December 16, 2022
I just want to say I was so please with my visit here a young lady make Chelsea Johnson help me and was extremely helpful she answer all questions I had and was very detailed on what I was looking for I wi young lady make Chelsea Johnson help me and was extremely helpful she answer all questions I had and was very detailed on what I was looking for I will be back in the future and will be telling my friends about her thank you so much More
by Kristawilliams3120
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