Chege Maina
Chege Maina at Jackson Acura
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Chege Maina

Pre-Owned Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
261 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

English English

Swahili Swahili

5.0

261 Reviews

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261 Reviews of Chege Maina

November 20, 2024

Dealership Rating
Employee Rating

Our Salesman (CM) was great and so was the business manager. we love our “New to Us” vehicle. It was a very fair price. My only complaint was that it took awhile to prepare the paperwork. I felt like More

by brian.jones1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

November 03, 2024

Dealership Rating
Employee Rating

Very pleased with warm greeting upon arrival and I received prompt attention from sales associate CM. My questions were answered and the entire process was smooth. Very pleased! More

by Nevyt60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for sharing your experience! We’re delighted to hear that you felt welcomed and received prompt, attentive service from CM. Ensuring our customers feel valued and well-informed throughout the entire process is at the heart of what we do. We're thrilled to know that your visit went smoothly and that you left pleased with our service! If there's anything else you need, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

October 29, 2024

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Mr. Chege went above and beyond to help me with my purchase. Their knowledge and friendly attitude made the experience smooth and enjoyable. I’m very happy with my new car! More

by Maguette Gueye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We are thrilled to hear that Chege went above and beyond to make your purchase smooth and enjoyable. His knowledge and friendly approach are truly valued on our team, and we're so glad he helped you find your perfect fit. If you have any questions or need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future, and we appreciate your trust in Jackson Acura. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

October 29, 2024

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Employee Rating

Chega Maina is work class excellence! His customer service skill are truly desired in this time of age. I appreciated the assistance he gave me, and it was just an oil change. Thank you f More

by Jederon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Chege provided you with world-class customer service, even for a routine oil change. It's truly our goal to make every interaction a positive and memorable experience, no matter the service. We will be sure to pass along your appreciation to Chege. Thank you for choosing Jackson Acura, and we look forward to serving you again! Warm Regards, Jackson Acura Team

October 28, 2024

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The experience was outstanding. The sales associate Mr. Chege Maina was excellent, knowledgeable and attentive to my needs. He made the process flawless, simple and smooth.I highly More

by Winnie
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're so pleased to hear that Chege provided you with excellent service and made the car-buying process simple and smooth. We take pride in having a team that is knowledgeable and attentive to our customers' needs, and we’re thrilled that Chege was able to exceed your expectations. If you have any questions or need anything else, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 26, 2024

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What an Awesome customer experience given to me by Chege Maina (CM). I love the efficiency in the time it took from identifying the car, going for a smooth ride with the zdx and understanding most things More

by Roselyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Chege. It's great to know that you found the process efficient and enjoyed the smooth ride in the ZDX. At Jackson Acura, we pride ourselves on providing exceptional customer service, transparency, and a pressure-free environment to ensure that each customer feels valued and respected. Your satisfaction is our top priority, and we’re delighted to have made you a happy customer. If you have any more questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new ZDX! Warm Regards, Jackson Acura Team

September 26, 2024

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I can’t emphasize enough how efficient Mr. Maina is. From the moment my family and i walked in to the delesrship, it was clear that he cared about our needs. He made the application process se More

by Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your fantastic review! We’re thrilled to hear that Mr. Maina provided you and your family with such an efficient and caring experience during your visit. His dedication to understanding and meeting your needs is a testament to our values at Jackson Acura, where customer satisfaction is our top priority. We're delighted that you're enjoying your new MDX, and we truly appreciate your trust in us. If you need anything else, please don't hesitate to reach out. We look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

September 26, 2024

Dealership Rating
Employee Rating

I'm generally pretty apprehensive about the car buying process, however from start to finish, working with Chege Maina was nothing short of a blissful process. He is very knowledgeable polished and not pu More

by windfield_homer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Oct 01, 2024

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that your car-buying journey with Chege was such a positive one. His approach of providing knowledgeable and personalized service without any pressure truly reflects our commitment to customer satisfaction at Jackson Acura. We believe in fostering a welcoming environment where our customers feel supported throughout the entire process, and it’s wonderful to know that Chege exemplified that for you. If there's anything else you need, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

August 25, 2024

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Employee Rating

Chege did a fantastic job in finding the right vehicle for us. He has excellent project knowledge, he's professional, warm and an amazing salesperson! Joey did a wonderful job in handling all the paperwor More

by turneratl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words and the 5-star review! We’re delighted to hear that Chege and Joey provided you with such a positive experience. At Jackson Acura, we pride ourselves on our commitment to excellent service and making each customer’s journey as smooth and enjoyable as possible. We’re glad that Chege’s expertise and Joey’s thoroughness made a difference in your car-buying process. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

August 23, 2024

Dealership Rating
Employee Rating

Chege was very attentive to our needs. He listened to requirements for the car we were interested in purchasing. Excellent serviceTo start to finsh. Would diffinetly recommend for car purc More

by pmungai55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We’re thrilled to hear that Chege provided attentive and excellent service throughout your car purchase experience. At Jackson Acura, we’re committed to understanding our customers’ needs and ensuring a smooth, satisfactory process from start to finish so they can find their perfect fit. Your recommendation truly means a lot to us, and we’re here to assist with any future needs you might have. Thank you for choosing Jackson Acura - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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