Charmaine Brown | Page 9

There’s rarely someone at the front desk when I arrive, and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my n and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my name or have a clear idea of why I’m in or the history of my vehicle, because the representative has either quit or been fired since the last time I was in a few months ago and they haven’t looked at my file prior to the appointment. After that I have a few hours before I invariably get the call that the issue is more complicated than they initially thought, and they’ll need my car for at least a few days. Then I get a few days until the second call, where the issue has become even more complex and they’ll need it over the weekend. After that I get to pick the car up, and then I have 3-4 hours of bliss thinking I won’t have to come back before I notice that the issue is still happening. I call, they place an order for another part, and in 4-6 months the process repeats. If I ever buy another Chevy, especially from this dealership, know that there was a gun to my head. More

by BARRETTNJ91 Verified Customer Verified Customer

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Service was great! ! Just took it in for an oil change. Quick and thorough. Wayne is always nice, helpful and knowledgeable. ! Just took it in for an oil change. Quick and thorough. Wayne is always nice, helpful and knowledgeable. More

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I purchased my last 2 SUV's from this dealership and have had all the service done here. I am a firm believer that following the recommended service schedule and having qualified and trained Chevy service te had all the service done here. I am a firm believer that following the recommended service schedule and having qualified and trained Chevy service technicians, keeps my car running better and longer than if I would take it elsewhere. More

by GDZITZKA Verified Customer Verified Customer

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Been using them to service my cars since I moved to Oregon. Always great care. Oregon. Always great care. More

by HYNIELSEN Verified Customer Verified Customer

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Normal dealership prices, but at least they are honest about what is going on with your vehicle. I go because of no xx - they’ve made a mistake in the past but did anything they could to make it right. Ca about what is going on with your vehicle. I go because of no xx - they’ve made a mistake in the past but did anything they could to make it right. Can’t ask for more, we all know we are human and need and deserve kindness. More

by Rick F Verified Customer Verified Customer

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got the service that is needed to keep my vehicle working to my expectations . thank you to my expectations . thank you More

by zr11191 Verified Customer Verified Customer

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Kind, caring, quick and responsive. Those are the words which come to mind in regards to the experience I had at the service department. The “treats” are always a very nice touch. Those are the words which come to mind in regards to the experience I had at the service department. The “treats” are always a very nice touch. More

by orivera328 Verified Customer Verified Customer

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Much improved service. Very courteous and helpful staff. Wonderful experience. You can count on the service being on your side and helpful. Very courteous and helpful staff. Wonderful experience. You can count on the service being on your side and helpful. More

by FOXJA Verified Customer Verified Customer

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Came in for a service light it was an old alert and was cleared out at no charge. cleared out at no charge. More

by ITISGREATTOBEME Verified Customer Verified Customer

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I was very happy with the service and price for the tires. Very nice staff. tires. Very nice staff. More

by mariannita71 Verified Customer Verified Customer

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